Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Zapolianienko

Miami,FL

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Server

el turco
Miami, FL
01.2025 - 04.2025

Restaurant Hostess

el turco
Miami, FL
01.2025 - 04.2025
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided menus and answered questions about menu items and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Took beverage orders and served drinks during peak meal times.

Barista

las habitas
Kusadasi, Aydin
09.2024 - 12.2024
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Ground beans for espresso shots according to individual customer specifications.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Utilized POS system to receive and process customer payments.

Sales Manager

setur marina
Kusadasi , Aydin
04.2024 - 06.2024
  • Provided technical support for customers when needed, answering questions about product features and capabilities.

Sales Consultant

british american tobacco
Cesme, Izmir
02.2023 - 12.2023

Education

Some College (No Degree) - Model

Two Cowboys Model Academy
Izmir

Skills

  • Coffee preparation
  • Menu knowledge
  • POS system operation
  • Food safety standards
  • Customer service
  • Sales techniques
  • Problem solving
  • Clear communication
  • POS operation
  • Adaptable learning
  • Effective communication
  • Time management

Timeline

Server

el turco
01.2025 - 04.2025

Restaurant Hostess

el turco
01.2025 - 04.2025

Barista

las habitas
09.2024 - 12.2024

Sales Manager

setur marina
04.2024 - 06.2024

Sales Consultant

british american tobacco
02.2023 - 12.2023

Some College (No Degree) - Model

Two Cowboys Model Academy
Hanna Zapolianienko