Hannah Akes
New Orleans,LA
Summary
MBA graduate from Louisiana State University Shreveport with experience in sales, account management, and patient scheduling. Proven ability to balance academic commitments with professional responsibilities at L'Auberge and Kins Physical Therapy. Recently relocated to New Orleans, seeking opportunities to leverage skills in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Physician Sales
Kins Physical Therapy
Remote
08.2023 - Current
- Cultivated referrals by managing relationships with 90 offices and hospital systems.
- Updated healthcare providers regarding service offerings and procedural changes.
- Scheduled patient appointments while coordinating schedules with doctors.
- Managed incoming calls from patients and offices, conducting outreach for service information.
- Utilized CRM tools, including Zendesk and Hubspot, to maintain accurate customer data.
- Developed marketing email and call sequences to engage potential leads.
Pool Server
L'Auberge Casino Resort Lake Charles
Lake Charles, Louisiana
03.2024 - 06.2025
- Recommended and served food and alcoholic beverages to patrons during high-volume shifts.
- Participated in team meetings and training sessions to improve service and sales skills.
Brand Ambassador
BackBar USA
Lake Charles, Louisiana
05.2022 - 05.2024
- Executed promotional events, establishing and dismantling various liquor brand setups.
- Collected feedback for management to enhance processes and brand engagement.
- Engaged with customers, providing information about brands and addressing inquiries.
Prime Student DBA Intern
Wasserman
Remote
08.2023 - 10.2023
- Promoted Prime Student through social media and campus activities as Fall 2023 Campus Ambassador.
- Produced weekly videos and posts targeting peers to increase engagement.
Education
MBA -
Louisiana State University Shreveport
07-2025
Bachelor of Science - Business Administration
McNeese State University
Lake Charles, LA05-2024
Skills
- Customer Relationship Management
- Sales strategies
- Insurance verification
- Medical office procedures and administration
- CRM software management
Timeline
Pool Server
L'Auberge Casino Resort Lake Charles
03.2024 - 06.2025
Physician Sales
Kins Physical Therapy
08.2023 - Current
Prime Student DBA Intern
Wasserman
08.2023 - 10.2023
Brand Ambassador
BackBar USA
05.2022 - 05.2024
MBA -
Louisiana State University Shreveport
Bachelor of Science - Business Administration
McNeese State University
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