Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Alcantar

McKinney

Summary

Dynamic and results-driven professional with extensive experience at Home Depot, excelling in training and mentoring cashiers. Proven ability to enhance customer satisfaction through effective issue resolution and point of sale operation. Recognized for maximizing team productivity and maintaining accurate cash handling practices, contributing to a seamless retail environment. Offering strong customer service and team collaboration skills with willingness to learn and grow in fast-paced environment.

Overview

3
3
years of professional experience

Work History

Lead Cashier

Home Depot
01.2023 - 07.2025
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Cashier

Walgreens
02.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Plano East Senior High
Plano, TX

Associate of Science - Sonography

Collin College
06-2027

Skills

  • Training and coaching
  • Customer assistance
  • Mentoring
  • Manager support
  • Point of sale operation
  • Issue resolution
  • Schedule coordination

Timeline

Lead Cashier

Home Depot
01.2023 - 07.2025

Cashier

Walgreens
02.2022 - 01.2023

High School Diploma -

Plano East Senior High

Associate of Science - Sonography

Collin College

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