Highly motivated Custom Framing Sales Associate with extensive customer service and sales experience. Natural leader with proven record of meeting and exceeding sales targets. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
5
5
years of professional experience
Work History
Basketball Manager
Rocky Mountain High School
Fort Collins, CO
11.2017 - 04.2019
Promoted good sportsmanship with competing teams on- and off-field.
Worked behind the scenes providing all the services required so that the coach’s time is free to focus on teaching and coaching the players.
Prepared athletes for special competitions and tournaments.
Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Monitored athletes during events and practice to quickly identify injuries.
Coordinated with coaches to meet team needs involving equipment and travel arrangements.
Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
Filled the water bottles before and during the games as well as emptying them after the games.
Assisted with Varsity and Junior Varsity teams.
Math Tutor
Finley Greene
Windsor, CO
Explained math concepts in caring and encouraging environment to help the child thrive and learn.
Supported student with helpful study habits and exam strategies.
Used positive reinforcement, repetition and review to help students master challenging material.
Taught student struggling with 5th and 6th grade math.
Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
Family Nanny
Jennifer St. Angelo
Windsor, CO
04.2019 - 02.2022
Built positive and nurturing environments to support child social and emotional growth.
Prepared tasty, healthy meals for children to encourage good eating habits.
Facilitated relationships with children and parents by developing fun, caring, and structured home environments.
Played games, went on adventures, assisted in at-home learning and read books to young children.
Drove children to school and sports practices.
Supported children's educational progress by reviewing and helping with homework, specifically on math.
Organized and cleaned different areas of the home to further support the parents.
Sales Floor Team Member
Michaels Craft Store
Fort Collins, CO
09.2021 - 02.2022
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Greeted customers, helped locate merchandise and suggested suitable options.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Worked as a Ship from Store and BOPIS associate, shopping for virtual customers and packing/shipping out their orders in a timely manor.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Custom Framer
Aaron Brothers
Fort Collins, CO
02.2022 - 06.2022
Cut materials and mat board to specified measurements using hand tools and machines.
Followed protocols and stayed organized to provide personal and teammate safety.
Calculated dimensions and amount of needed materials by accurately measuring artwork.
Established personal relationships with customers by listening to their wants and needs when framing their most prized possessions.
Used proprietary systems to create designs and make sales.
Maintain and exceed sales goals.
Implemented creative and imaginative designs using color theory and interior decorating skills.
Provided excellent customer service in fast-paced retail and production environment.
Satisfy the customer's budget through communication and understanding.
Provided customer with advice on picture framing project alternatives.
Open and close frame shop as well as maintain a level of cleanliness to company standards.
Education
High School Diploma -
Denver Online High School
Denver, CO
05.2020
Skills
Maintaining Clean Work Areas
Precision and Accuracy
Customer Experience
Arts and Crafts
Educational Support
Household Organization
Behavior Modeling
Teamwork and Collaboration
Timeline
Custom Framer
Aaron Brothers
02.2022 - 06.2022
Sales Floor Team Member
Michaels Craft Store
09.2021 - 02.2022
Family Nanny
Jennifer St. Angelo
04.2019 - 02.2022
Basketball Manager
Rocky Mountain High School
11.2017 - 04.2019
Math Tutor
Finley Greene
High School Diploma -
Denver Online High School
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