Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Hannah Bielski

Hannah Bielski

Mattawan,MI

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience

Work History

Store Manager

STARBUCKS COFFEE COMPANY
05.2018 - 06.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Office Manager

Farm Bureau Insurance Of Michigan
08.2016 - 04.2018
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Assistant Manager

Family Dollar
02.2016 - 03.2017
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Server

Applebee's Neighborhood Grill & Bar
02.2014 - 05.2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Education

High School Diploma -

Excelsior Springs High School
Excelsior Springs, MO
05.2015

Skills

  • Inventory Management
  • Time Management
  • Apple macOS
  • Merchandising
  • Staff Training
  • Team Leadership
  • Microsoft Outlook
  • Staff Management
  • Customer Service
  • Policies and Procedures
  • Goals and Performance
  • Employee Motivation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
05.2018 - 06.2023

Office Manager

Farm Bureau Insurance Of Michigan
08.2016 - 04.2018

Assistant Manager

Family Dollar
02.2016 - 03.2017

Server

Applebee's Neighborhood Grill & Bar
02.2014 - 05.2015

High School Diploma -

Excelsior Springs High School

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Hannah Bielski