Hannah Blaylock
Cheyenne,WY
Summary
Adept at pharmaceutical calculations and delivering exceptional customer service, I enhanced quality control measures and streamlined insurance billing processes at City Drug. My proactive approach in resolving complex billing and customer issues, coupled with my ability to organize inventory efficiently, significantly improved pharmacy operations. My tenure at JC Penny Co further honed my customer interaction skills.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician In Training
City Drug
03.2024 - Current
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Customer Service Cashier
JC Penny Co
12.2023 - Current
- Redeemed coupons to discount purchases.
- Answered product questions using knowledge of sales and store promotions.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
High School Diploma -
East High
Cheyenne, WY05-2021
Skills
- Pharmaceutical calculations
- Quality control measures
- Drug utilization review
- Insurance billing
- Medication counting
- Inventory organization
Timeline
Pharmacy Technician In Training
City Drug
03.2024 - Current
Customer Service Cashier
JC Penny Co
12.2023 - Current
High School Diploma -
East High
Similar Profiles
Lindsey CravenLindsey Craven
Certified Pharmacy Technician at Zoo City Drug ICertified Pharmacy Technician at Zoo City Drug I
Fatima Ruiz SantanaFatima Ruiz Santana
Pharmacy Technician at City Drug StorePharmacy Technician at City Drug Store
Ivey GraceIvey Grace
Registered Pharmacy Technician at City Drug StoreRegistered Pharmacy Technician at City Drug Store