HANNAH BRODINE WATTS
Salt Lake City,UT
Summary
Hi, I'm Hannah Brodine Watts! I have a diverse skill set blended from the various professional industries I've worked in, a wide array of volunteering experiences, as well as my educational background as an AS Human Services graduate. I truly enjoy working with people to figure out proactive solutions and providing support through difficult life situations.
I enjoy learning and have always had a passion for continuous education. To further my experience and knowledge both in and out of the workplace, I have attended a multitude of classes and trainings to expand my knowledge of supporting specialized populations. Additionally, I conduct independent research in order to stay up-to-date on relevant developments in behavioral health.
Overview
7
7
years of professional experience
Work History
Case Manager
Valley Behavioral Health Sys
07.2024 - Current
- Conducts independent research, attends trainings regularly, & reviews relevant news to stay current on developments pertaining to mental health.
- Familiar with crisis intervention techniques & trauma informed care to respond to clients in crisis, assess immediate safety needs and provide support and resources.
- Provides supportive services to clients with severe mental illnesses & substance use disorders.
Delivery Driver
NY Packaging Pros LLC
08.2023 - 05.2024
- Strong ability to efficiently organize and adapt to unexpected situations.
- Managed time to keep pace independently.
- Exercised active listening to problem solve & work towards positive resolutions.
Retail Sales Associate
Vans
02.2023 - 08.2023
- Attentive to the overall progress throughout the day on varying metrics and constantly utilized effective problem solving.
- Adept at working and collaborating as a team to achieve goals.
- Delivered informed and personable service to customers.
Server
Dogtown
08.2021 - 02.2023
- Worked with a diverse restaurant team in dealing with high-stress situations.
- Solid ability to keep calm and collected through hectic circumstances.
- Developed strong boundaries, de-escalation skills, and resilience when confronted with highly aggravated or hostile individuals.
Automotive Technician
Goodyear Tire & Rubber Company
08.2019 - 05.2021
- Demonstrated a strong commitment for continuous learning & developed an understanding of new skills quickly.
- Troubleshot difficult situations with adaptive thinking.
- Excelled in a fast-paced work environment with strength and composure.
Assistant Bookkeeper, Shift Supervisor
IGA
08.2017 - 05.2019
- Responsible for many administrative operations of the store, including preparing reports.
- Regularly de-escalated tense and highly emotional situations with unhappy customers.
- Earned 'Cashier of the Quarter' award for October-December 2017, recognizing my strong work ethic, dedication, and positive attitude.
Education
Associate of Science - Human Services
Monroe Community College
Rochester, NY12-2023
Skills
- Risk assessment
- Conflict resolution
- Substance abuse
- Motivational interviewing
- Certified in CPR/AED
- Psychiatric and mental health care
Timeline
Case Manager
Valley Behavioral Health Sys
07.2024 - Current
Delivery Driver
NY Packaging Pros LLC
08.2023 - 05.2024
Retail Sales Associate
Vans
02.2023 - 08.2023
Server
Dogtown
08.2021 - 02.2023
Automotive Technician
Goodyear Tire & Rubber Company
08.2019 - 05.2021
Assistant Bookkeeper, Shift Supervisor
IGA
08.2017 - 05.2019
Associate of Science - Human Services
Monroe Community College
Similar Profiles
Jennifer OllertonJennifer Ollerton
Case Manager at Valley Behavioral Health SysCase Manager at Valley Behavioral Health Sys
Reginald Shaw Sr.Reginald Shaw Sr.
Client Intake Coordinator at Valley Behavioral Health SysClient Intake Coordinator at Valley Behavioral Health Sys
Lisa McEntireLisa McEntire
Registered Nurse Supervisor, RN Psych Unit at Valley Behavioral Health SysRegistered Nurse Supervisor, RN Psych Unit at Valley Behavioral Health Sys