Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANNAH BURKET

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Seeking a position in a challenging and rewarding fast-paced career. Furthermore, seeking to gain experience, knowledge and opportunity.

Overview

6
6
years of professional experience

Work History

National Sales Support Representative

Paychex Inc
09.2022 - Current
  • Generated qualified leads for Paychex Mid-Market Sales Representatives
  • Drive Productions of high revenue clients by prospecting within the Mid-Market segment
  • Mentor new and existing teammates
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quota
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Server

TF Browns
11.2019 - 08.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Responded to customer requests for products, services, and company information.
  • Trained new customer service representatives on best practices, policies and procedures.
  • Served food and beverages promptly with focused attention to customer needs.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

TULLY'S GOOD TIMES
10.2018 - 11.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Hostess

ALEX'S PLACE
06.2017 - 10.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Criminal Justice

Genesee Community College
Batavia, NY
2018

High School Diploma -

Attica High School
Attica, NY
2017

Skills

  • Dependable
  • Adaptable
  • Detailed-oriented
  • Multitasker
  • Client Satisfaction
  • Supplier Relationships
  • Effective Customer Communication
  • Problem Resolution
  • Goal Attainment
  • Selling Techniques
  • Microsoft Access
  • Excel Access

Timeline

National Sales Support Representative

Paychex Inc
09.2022 - Current

Server

TF Browns
11.2019 - 08.2022

Server

TULLY'S GOOD TIMES
10.2018 - 11.2019

Hostess

ALEX'S PLACE
06.2017 - 10.2018

Criminal Justice

Genesee Community College

High School Diploma -

Attica High School

Similar Profiles

CREATE PROFILE
HANNAH BURKET