JENNA BUBB
Rochester,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Organized and committed with a history of exceeding company expectations, working well under pressure and adapting to new situations to best enhance the organizational brand. Focused on maximizing business success by capitalizing on sales and service opportunities. Creative and skilled sales leader, successful at meeting and exceeding targets with strategic approaches. Ambitious and career-focused, will go above and beyond for my employer - with my family as my motivation.
Overview
12
12
years of professional experience
Work History
National Sales Support Representative
Paychex Inc
Rochester, NY
03.2023 - Current
- Generated leads through cold calling, email campaigns, and other methods.
- Maintained up-to-date records of customer communications and interactions.
- Developed relationships with key accounts in order to increase sales opportunities.
- Generated new sales by leveraging leads and strong persuasive communication skills.
- Developed strategies to meet and exceed sales targets within established timeframe.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Engaged in high level sales conversations to generate qualified leads to increase company revenue.
Promotional Brand Representative
Hart Agency
Rochester, NY
01.2017 - Current
- Introduced sales, promotions and other brand initiatives to gain customer loyalty
- Maintained professionality and efficiency while working closely with leadership
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement
- Maintained inventory integrity and accuracy to protect company assets
- Distributed product samples, coupons and pamphlets to encourage sales
- Created experiences that drove business results and customer brand engagement
- Incorporated costumes and attention-grabbing techniques to boost promotional success
- Worked promotional events for different products, persuading customers to purchase and documenting sales
- Teamed with other demonstrators to put on large-scale promotions.
Events Coordinator/Social Media Specialist/Manager
Brody's on the Bay
Webster, NY
02.2021 - 01.2023
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms
- Generated interest for new and upcoming product and service releases by managing social media accounts
- Managed organization's social media presence
- Oversaw event logistics, venue scheduling and accommodations
- Organized event facility, food and beverage selections and audio-visual arrangements
- Tracked payments, balances and registrations for various events
- Designed contracts, collected fees and booked venues for events
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Trained new employees to perform duties.
Restaurant Manager
Basin Pub
Pittsford, NY
01.2017 - 01.2020
- Facilitated daily team meetings to discuss promotions, issues, service standards and team collaboration
- Oversaw employee recruiting, hiring, performance management and discipline
- Handled guest complaints quickly to maintain positive dining experience for patrons
- Worked in close collaboration with team members to ensure customers received high-quality service
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations
- Maximized profit and revenue through upselling and cross-selling techniques.
Bartender
City Tavern, Ravenwood & Monroe Golf Club, Sandbar
Rochester, NY
01.2012 - 01.2018
Administrative Assistant
Harris Beach Law Firm
Pittsford, NY
01.2012 - 09.2014
- Sorted and distributed incoming faxes, letters and emails for office distribution
- Coordinated appointments, meetings and conferences
- Prepared and prioritized calendars and correspondence
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Kept office equipment functional and supplies well-stocked to promote efficient operations
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Utilized editing programs to proofread content for typo-free emails, memos and documentation
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Victor Senior High School
Victor, NY01-2012
Finger Lakes Community College
Canandaigua, NYMaster Esthetician
Continental School of Beauty Culture - Rochester
Rochester, NY01-2019
Skills
- Product Management
- Pipeline Management
- Sales strategy development
- Decision-Making
- Team building
- Excellent Communication
- Reliability
- Task Prioritization
- Problem-solving abilities
- Sales Techniques
- Adaptability and Flexibility
- Interpersonal Skills
- Analytical Thinking
- Staff training and motivation
- Goal Setting
- Self Motivation
- Effective customer upselling
- Time management abilities
- Professionalism
- Relationship Building
Accomplishments
- Consistently received recognition within my division for being a top performer in qualified leads and sales. Accepted Top Performer consecutively for 10 of the 12 months I was in the National Sales Support Role.
Timeline
National Sales Support Representative
Paychex Inc
03.2023 - Current
Events Coordinator/Social Media Specialist/Manager
Brody's on the Bay
02.2021 - 01.2023
Promotional Brand Representative
Hart Agency
01.2017 - Current
Restaurant Manager
Basin Pub
01.2017 - 01.2020
Bartender
City Tavern, Ravenwood & Monroe Golf Club, Sandbar
01.2012 - 01.2018
Administrative Assistant
Harris Beach Law Firm
01.2012 - 09.2014
High School Diploma -
Victor Senior High School
Finger Lakes Community College
Master Esthetician
Continental School of Beauty Culture - Rochester