Jonathan Allison
Plainfield,IL
Summary
Performance-driven Associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
9
9
years of professional experience
1
1
Certification
Work History
National Sales Support Representative
Paylocity
Schaumburg, IL
09.2023 - Current
- Assisted in the development of sales strategies and plans.
- Maintained up-to-date records of customer communications and interactions.
- Developed relationships with key accounts in order to increase sales opportunities.
- Attended weekly meetings with regional sales managers to discuss progress towards targets.
- Reached out to clients via cold calling, email and other forms of communication.
- Generated new sales by leveraging leads and strong persuasive communication skills.
- Developed strategies to meet and exceed sales targets within established timeframe.
- Identified customer needs by asking questions and advising on best solutions.
- Provided technical sales support to customers and internal teams.
Sales Associate
Smokers Den
Normal, IL
05.2022 - 05.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, product, and service information.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
Firefighter
U.S Army Reserves
Sturtevant, WI
04.2017 - 04.2023
- Performed fire prevention and fire suppression duties as needed.
- Effectively communicated with co-workers, civilians, and officials to ensure the safety of all people involved or near an incident.
- Responded to all emergency calls and followed safety protocols.
- Maintained department equipment and vehicles.
- Trained continuously to maintain required physical fitness for demanding work.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
Lead Mover
Generation Movers
Plainfield, IL
05.2015 - 12.2020
- Coordinated pick-ups and deliveries with clients.
- Established and nurtured open communication airways to lead to better team functioning
- Assessed user feedback and led initiatives for product adjustments to grow user base and overall user satisfaction.
- Handled customer transactions for services rendered and helped clients fill out the appropriate paperwork.
- Loaded and unloaded company trucks with tools, equipment, and furniture.
- Walked through customer sites with checklists to verify job completion.
Education
BBA - Management Quantitative Methods
Illinois State University
Normal, IL08.2023
Skills
- Adaptable Nature
- Payment Handling
- Conflict Mediation
- Time Management
- Client Service
- Reading Comprehension Skills
- Equipment Operation
- Sales Development
- Upselling and Cross-Selling
- Outgoing Personality
- Exceptional Customer Service
- Emergency Management
- First Aid Certified
- Time and Resource Allocation
- Emergency Medical Treatment
- Hazardous Materials Handling
- Medical Assessments
References
REFERENCES
Brian Zloch from Generation Movers / Brian@generationmovers.com / (815) 483-3334
Daniel Lukasik from U.S Army Reserves / Luked8891@gmail.com / (414) 429-7230
Scott Lynch from Smokers Den / (309) 212-5292
Accomplishments
- Combat Veteran
- Honorably Discharged on April 27, 2023
Certification
- CPR certified
- Licensed EMT - 2021
Timeline
National Sales Support Representative
Paylocity
09.2023 - Current
Sales Associate
Smokers Den
05.2022 - 05.2023
Firefighter
U.S Army Reserves
04.2017 - 04.2023
Lead Mover
Generation Movers
05.2015 - 12.2020
BBA - Management Quantitative Methods
Illinois State University