Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Butcher

Gaylord

Summary

Outgoing team player with a solid background in retail and food service. Expertise in time management and problem-solving, consistently delivering high-quality service while ensuring cleanliness and compliance with health standards. Ready to contribute to a dynamic team environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Call of the Wild
06.2022 - 05.2023
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
  • Processed transactions efficiently using point-of-sale system, ensuring a smooth checkout experience for customers.
  • Implemented visual merchandising standards to enhance product visibility and appeal within the store layout.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Team Member

Drift Ice Cream Shop
05.2023 - 09.2024
  • Assisted in daily operations by preparing and serving a variety of ice cream flavors.
  • Engaged with customers to provide product recommendations and enhance overall experience.
  • Operated cash register, accurately processing transactions and managing payments.
  • Collaborated with team members to optimize workflow during busy periods, ensuring timely service.
  • Monitored inventory levels, assisting in stock management and replenishment as needed.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Sales Associate

Kohl's
06.2024 - 01.2025
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Barista

Starbucks
01.2025 - Current
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Utilized point-of-sale system for order processing, payment handling, and transaction accuracy.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained cleanliness of workstations, ensuring compliance with health and safety standards.
  • Monitored inventory levels, collaborating with management on stock replenishment needs.

Education

High School Diploma -

Gaylord High School
Gaylord, MI

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness

Timeline

Barista

Starbucks
01.2025 - Current

Sales Associate

Kohl's
06.2024 - 01.2025

Team Member

Drift Ice Cream Shop
05.2023 - 09.2024

Sales Associate

Call of the Wild
06.2022 - 05.2023

High School Diploma -

Gaylord High School