Hannah Cameron

- Greet and check in patients while verifying identification, insurance information, and demographic details

- Answer high-volume incoming calls and schedule patient appointments efficiently

- Verify insurance eligibility and obtain prior authorizations when required

- Maintain and update patient records through electronic medical record (EMR) systems

- Process patient payments and run daily credit card batches while balancing deposits

- Scan and upload patient documentation including forms, insurance cards, and identification

- Maintain patient confidentiality while ensuring HIPAA compliance

- Assisted residents with daily living activities including feeding, repositioning, and hygiene care

- Observed and reported patient condition changes to nurse to support proper care

- Administered medications as directed by nursing staff

- Helped prevent pressure ulcers by repositioning patients using proper body mechanics

- Provided compassionate support and care to elderly residents

- Assisted customers in locating products and provided recommendations based on needs

- Handled cash and card transactions while providing accurate change

- Answered phone calls regarding store products, services, and availability

- Maintained product displays and helped meet daily sales goals