Summary
Overview
Work History
Education
Skills
References
Timeline
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Hannah Catlett

Inwood,WV

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Counter Representative

Night Wolf Tattoo
Clearbrook, VA
04.2023 - 04.2024
  • Greeted customers and answered inquiries in a friendly and professional manner.
  • Organized merchandise displays to maximize visual appeal for customers.
  • Maintained cleanliness of counter area, including dusting, sweeping, mopping floors, restocking shelves.
  • Stocked inventory on shelves according to store guidelines.
  • Participated in physical inventories as needed per company policy or request from management.

Team Trainer

Taco Bell
Inwood, WV
05.2022 - 08.2023
  • Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
  • Provided guidance to team members on best practices in customer service.
  • Collaborated with management to identify areas of improvement in organizational processes.
  • Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
  • Trained employees on additional job positions to maintain coverage of roles.

Education

High School Diploma -

Musselman High School
Inwood, WV
05-2023

Some College (No Degree) - Digital Media

Blue Ridge Community And Technical College
Martinsburg, WV

Skills

  • Display Setup
  • Money Handling
  • Customer Service
  • Phone Etiquette
  • Positive and professional
  • Relationship Building

References

References available upon request.

Timeline

Counter Representative

Night Wolf Tattoo
04.2023 - 04.2024

Team Trainer

Taco Bell
05.2022 - 08.2023

High School Diploma -

Musselman High School

Some College (No Degree) - Digital Media

Blue Ridge Community And Technical College

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Hannah Catlett