Hannah Centorani
Wappingers Falls,NY
Summary
Dedicated and detail-oriented Crime and Justice Studies student at Marist University with hands-on experience in collections, customer service, and team collaboration. Skilled in communication, conflict resolution, record management, and maintaining positive customer interactions in fast-paced environments. Recognized for academic achievement through multiple scholarships and honors, with a strong foundation in criminal justice and a commitment to professionalism and service.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Collections Specialist
Cryo Weld
Poughkeepsie, NY
11.2025 - Current
- Manage collections process to ensure timely payment from customers by utilizing accounting software to track outstanding invoices.
- Communicate effectively with customers regarding payment arrangements and assist in resolving billing disputes to enhance customer satisfaction to ensure continued business.
- Notate customer account regarding credit history, dates contacted and other relevant information to keep accurate records.
Farm Market Associate
Meadowbrook Farm
Wappingers Falls, NY
06.2022 - Current
- Process customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Stock inventory and replenish merchandise to keep displays organized and well maintained.
- Build strong relationships with customers by creating a welcoming atmosphere, providing friendly conversation, and answering questions about farm market products to support customer satisfaction and repeat business.
- Maintain flexibility in a fast-paced environment by working additional shifts when needed and assisting in the training of new employees to support strong customer service and smooth daily operations.
Education
Associate of Science - Crime And Justice Studies
Marist University
Poughkeepsie, NY05.2027
Associate of Science - Criminal Justice
Dutchess Community College
Poughkeepsie, NY12.2025
Skills
- Self motivated
- Customer service
- Teamwork and collaboration
- Conflict resolution
Timeline
Accounts Receivable Collections Specialist
Cryo Weld
11.2025 - Current
Farm Market Associate
Meadowbrook Farm
06.2022 - Current
Associate of Science - Crime And Justice Studies
Marist University
Associate of Science - Criminal Justice
Dutchess Community College