Hannah Chamberlain
Brookings,SD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Minervas Food & Cocktails
02.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Hostess
The Flame
08.2020 - 01.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with requests.
Education
Bachelor of Arts - Advertising
South Dakota State University
Brookings, SD05.2027
High School Diploma -
Aberdeen Roncalli High School
Aberdeen, SD05.2023
Skills
- Oral and Written Communication
- Problem Solving
- Multitasking
- Critical Thinking
Leadership and Volunteer Work
National Honors Society
- Aberdeen Humane Society: walked dogs monthly
- Aberdeen Roncalli Nearly New: worked as a cashier for nonprofit organization
- School Dances/Events: Supervised events, worked concessions set-up and tear-down
Timeline
Waitress
Minervas Food & Cocktails
02.2021 - Current
Hostess
The Flame
08.2020 - 01.2021
Bachelor of Arts - Advertising
South Dakota State University
High School Diploma -
Aberdeen Roncalli High School
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