Hannah Chandler
Weaverville,NC
Summary
I am caring and compassionate as well as experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
7
7
years of professional experience
Work History
Sr International Customer Service Agent
Thermo Fisher Scientific Inc.
10.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
Bridal Consultant
David's Bridal
05.2022 - 10.2022
- Sold and fitted gowns for brides-to-be.
- Assisted with wedding set up and decoration.
- Met with potentials clients and gave quotes on services and general wedding costs.
- Assisted in scheduling bands, caterers and photographers.
- Directed wedding-day events, ceremony timing, and speeches.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to actively defuse high stress situations caused by unresolved tensions within bridal parties
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Line Assembler
Thermo Fisher Scientific Inc.
05.2019 - 10.2022
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Removed imperfections in component pieces and finished work.
- Practiced standard operating procedures for consistent production results.
- Protected team members by identifying and removing safety hazards, keeping pathways clear and equipment properly stored.
- Trained new employees to perform a wide variety of onsite tasks including quality checks, safe tool use, and proper assembly practices
Student Teaching Assistant
WCU
03.2019 - 05.2019
- Completed daily reports on attendance and disciplinary performance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Reading Tutor
WCU Book Buddies Program
08.2018 - 01.2019
- Worked with Title 1 preschool students on reading comprehension.
- Provided positive feedback often to encourage continued reading success.
- Assessed current reading levels and planned optimal educational strategies to help students improve basic reading and comprehension skills.
- Structured activities for interactive learning, reading understanding and fluency skills.
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Volunteer Discus Coach
North Buncombe High School
07.2016 - 06.2018
- Taught throwers safety and proper stunting and tumbling techniques through proper demonstrations.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught range of sport-specific skills with optimal safety standards.
- Observed throwers during events and practices to determine needs for individual or team improvement.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Education
High School Diploma -
North Buncombe High School
Weaverville, NC06.2018
Skills
- Client Scheduling
- Classroom Management
- Differentiated Instruction
- Service Plan Design
- Educational Support
- Lesson Planning
- Progress Monitoring
- Relationship Building
- Empathetic Approach
- Emotional Support
- Positive Reinforcement
Timeline
Sr International Customer Service Agent
Thermo Fisher Scientific Inc.
10.2022 - Current
Bridal Consultant
David's Bridal
05.2022 - 10.2022
Line Assembler
Thermo Fisher Scientific Inc.
05.2019 - 10.2022
Student Teaching Assistant
WCU
03.2019 - 05.2019
Reading Tutor
WCU Book Buddies Program
08.2018 - 01.2019
Volunteer Discus Coach
North Buncombe High School
07.2016 - 06.2018
High School Diploma -
North Buncombe High School
Similar Profiles
Emily RobinsonEmily Robinson
Pharmacy Technician II at Fisher Bioservices, Thermo Fisher ScientificPharmacy Technician II at Fisher Bioservices, Thermo Fisher Scientific
Rodney CrowderRodney Crowder
Senior Field Service Supervisor at Thermo Fisher Scientific Inc.Senior Field Service Supervisor at Thermo Fisher Scientific Inc.
NEHA SALUNEHA SALU
Scientist at Thermo Fisher Scientific Inc.Scientist at Thermo Fisher Scientific Inc.
Haley LeventerHaley Leventer
Startup Specialist at Thermo Fisher ScientificStartup Specialist at Thermo Fisher Scientific
William "Ron" TashWilliam "Ron" Tash
Construction Project Manager at Columbia Builders, Inc.Construction Project Manager at Columbia Builders, Inc.