Hannah Chavira
Summary
Retail Sales Associate with experience in inventory management and customer service. Demonstrated ability to handle customer complaints professionally while assisting customers in product selection, contributing to enhanced customer satisfaction. Proficient in cash handling and POS system operations, ensuring accurate transactions and efficient service. Organized merchandise displays to promote sales and tracked inventory levels to maintain stock availability.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Altiplano Handmade
Brattleboro
08.2022 - Current
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Sent wholesale orders out
- Received and invoiced orders
- Accounting
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Baker/ Line Cook/Coffee Barista
Monadnock Food Coop
Keene
05.2015 - 05.2019
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Attended training sessions related to food safety procedures and techniques.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Followed food safety guidelines while preparing all food items.
- Measured out ingredients accurately to ensure consistent product quality.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Operated ovens and other equipment to bake products according to established recipes.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Inspected finished products before packaging them up for sale.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Oversaw baking and cooking training to assist new staff members in professional development.
Education
High School Diploma -
Keene High School
Keene, New Hampshire05-2014
Skills
- Inventory management
- Visual merchandising
- Customer service
- Cash handling
- Product knowledge
- Time management
- Retail math
- Friendly and outgoing
- Retail sales
- Money handling
- Cash register operation
- POS system operations
- Stocking and receiving
- Customer needs assessment
- Data entry
- Fashion sense
Certification
- Esthetician license
References
References available upon request.
Timeline
Retail Sales Associate
Altiplano Handmade
08.2022 - Current
Baker/ Line Cook/Coffee Barista
Monadnock Food Coop
05.2015 - 05.2019
High School Diploma -
Keene High School