Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Hannah Chung

Cerritos,CA

Summary

Dynamic professional with extensive experience at Ahmc Garfield Medical Center, excelling in patient care and customer service. Proven ability to enhance office efficiency through strong organizational skills and effective communication in multiple languages. Recognized for improving billing accuracy and fostering a positive work culture, ensuring high standards of professionalism and teamwork.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Unit Secretary and Monitor Tech

Ahmc Garfield Medical Center
01.2009 - Current
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Request insurance authorization of post stabilization services.
  • Transfer patients for higher level care hospitals

Office Supervisor

Insight Imaging Garfield
01.2007 - 06.2009
  • Maintained a clean, organized, and professional office environment to support maximum productivity.
  • Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.

Billing Clerk

Tenet Healthcare Corporation
03.1996 - 06.2000
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

Accounting Clerk Assistant

Mitsui Manufacturer Bank
05.1988 - 01.1995
  • Provided key clerical and administrative support to senior accounting staff.
  • Reconciled bank accounts with updated information.
  • Maintained confidentiality of sensitive financial information through proper storage and secure disposal methods.
  • Reviewed financial statements and supporting documentation.

Education

Associate of Arts - Accounting

Cerritos College
Norwalk, CA
06-2002

Accounting

Mark Kepple High School
Monterey Park, CA
06-1984

Skills

  • Incoming call reception
  • Strong organization
  • Customer service
  • Telephone reception
  • Multiple languages

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

AB508

BLS provider

Preceptor

Leadership

Medical Terminology

Arrhythmia


Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Unit Secretary and Monitor Tech

Ahmc Garfield Medical Center
01.2009 - Current

Office Supervisor

Insight Imaging Garfield
01.2007 - 06.2009

Billing Clerk

Tenet Healthcare Corporation
03.1996 - 06.2000

Accounting Clerk Assistant

Mitsui Manufacturer Bank
05.1988 - 01.1995

Associate of Arts - Accounting

Cerritos College

Accounting

Mark Kepple High School

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