Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Hannah Cook

Hannah Cook

Summary


Dynamic and adaptable professional with a strong ability to quickly learn and excel in various tasks. Known for being friendly, personable, and skilled at building positive relationships with colleagues and clients.

Overview

13
13
years of professional experience

Work History

Uber Driver

Uber Eats
04.2024 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

GAS STATION AUDITOR

7-11
08.2015 - 10.2015
  • Operated cash register and processed customer transactions efficiently and accurately
  • Maintained cleanliness and organization of store and gas pumps
  • Provided excellent customer service, including addressing customer inquiries and resolving issues.

CALL

Allorica
02.2015 - 10.2015
  • Managed high volume of inbound calls and provided excellent customer service support
  • Demonstrated strong communication skills and resolved customer inquiries efficiently and effectively
  • Met and exceeded sales targets by upselling products and services to customers.

MORNING BAKERY ASSOCIATE/ FRONT CASHIER

Costco
09.2014 - 02.2015
  • Assisting in preparing, baking, and packaging a variety of pastries and breads
  • Maintaining cleanliness and organization in the bakery area for optimal food safety
  • Excellent customer service skills, assisting patrons in choosing baked goods.

HOTEL FRONT DESK

Fairfield Inn
10.2013 - 07.2014
  • Strong customer service skills: Assisted guests with inquiries and issues promptly and professionally
  • Efficient multitasking: Managed check-ins, check-outs, reservations, and phone calls simultaneously
  • Excellent communication skills: Interacted with guests, colleagues, and suppliers in a friendly and effective manner.

LINE OPERATOR

Vuteq
01.2013 - 11.2013
  • Operated production equipment in accordance with safety guidelines for smooth operations
  • Monitored product quality and adjusted machinery settings as needed for efficient production
  • Collaborated with team members to meet production goals and maintain workflow.

DISABILITY HOME WORKER

Bridges of Indiana
01.2012 - 12.2012
  • Assisted individuals with daily living tasks, including meal preparation and personal care
  • Facilitated social and recreational activities to improve clients' quality of life
  • Implemented behavior management strategies to support clients in achieving personal goals.

Education

Certificate - Healthcare Administrative Specialist

Martinsburg Collage
Online
04.2020

HIGH SCHOOL DIPLOMA -

Sun Set High
El Paso, TX
03.2011

Skills

  • Multitasking
  • Communication
  • Organization/Problem-solving
  • Customer service
  • Problem-solving
  • Computer Skills
  • Professionalism
  • Flexibility
  • Organization

Additional Information

i know there has been a large portion of time with no work history. I got married and had 2 children and was able to be a stay at home mom!

In that time i started an in home daycare working on child development,time management, patience, problem solving skills and communication!

Timeline

Uber Driver

Uber Eats
04.2024 - Current

GAS STATION AUDITOR

7-11
08.2015 - 10.2015

CALL

Allorica
02.2015 - 10.2015

MORNING BAKERY ASSOCIATE/ FRONT CASHIER

Costco
09.2014 - 02.2015

HOTEL FRONT DESK

Fairfield Inn
10.2013 - 07.2014

LINE OPERATOR

Vuteq
01.2013 - 11.2013

DISABILITY HOME WORKER

Bridges of Indiana
01.2012 - 12.2012

Certificate - Healthcare Administrative Specialist

Martinsburg Collage

HIGH SCHOOL DIPLOMA -

Sun Set High

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Hannah Cook