Hannah Crockett

• Selected and prepared grocery products for customer orders placed online, ensuring accuracy and timely fulfillment.

• Restocked inbound products, including frozen items, while maintaining inventory levels in the freezer and other areas.

• Collaborated with team members to achieve daily goals and ensure efficient operations.

• Followed safety and quality standards while handling perishable goods in a fast-paced environment.

• Trained new hires on key responsibilities, including greeting guests, scripting featured menu items, and ensuring proper seating rotation.

• Instructed hostesses on maintaining cleanliness and organization in the retail store, dining area, and restrooms.

• Emphasized the importance of customer service, ensuring trainees provided a warm and friendly experience for guests.

• Conducted weekly training sessions to ensure consistent performance and adherence to company standards.

• Arrived early each morning to review the pantry list and prepare necessary ingredients for daily operations.

• Prepped and cooked various items for the grill cook, ensuring readiness for meal service.

• Prepared salads, desserts, and other side dishes according to company recipes and quality standards.

• Maintained a clean and organized workstation, following health and safety guidelines.

• Provided excellent customer service by ensuring a positive dining experience for guests.

• Utilized training and product knowledge to market and upsell menu items, including dishes and beverages, to maximize sales.

• Applied specialized wine knowledge to assist guests in pairing wines with their meals, enhancing their dining experience.

• Maintained a clean and organized dining environment while managing multiple tables in a fast-paced setting.