Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Hannah Crookston

Server
Los Angeles,CA

Summary

Talented server with strong skills in customer service that enable connection with clients, in addition to enjoying teamwork. Very organized. Exercise a positive mentality and always handle any situation with the utmost professionalism. Composed under pressure. Adaptable and committed.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Server

Theía
Los Angeles, CA
01.2022 - Current
  • Increased sales significantly by upselling higher-end products to customers.
  • Successfully turned all tables within 90 minute time limit.
  • Mastered POS system to place orders, manage bills and table accommodations efficiently and accurately.
  • Provided above and beyond personalized service for clients by elevating their experience through attention to detail.

Server

EP&LP
Los Angeles, CA
10.2021 - 02.2022
  • Cultivated warm relationships with regular customers.
  • Managed high volumes of credit cards and tabs to close out clients accurately.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Server

Fogo De Chao
Los Angeles, CA
01.2020 - 01.2022
  • Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections.
  • Delivered exceptional service in fast-paced, high-volume environment.
  • Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business

Business Office Representative

Classic Gutter Systems
Galesburg, MI
09.2018 - 11.2020
  • Fostered continuous brand loyalty by providing quality customer service over telephone.
  • Received, constructed, and registered high-cost customer orders.
  • Distribution; created shipping labels, processed shipments, tracked inventory stock accordingly.

Server

Zazios
Kalamazoo, MI
12.2018 - 12.2019
  • Served guests, prepared checks, and collected payments in timely fashion.
  • Anticipated and fulfilled guests' needs and requests.
  • Executed daily menu presentation and shared distinguished knowledge of gourmet menu items.

Education

Master of Arts - Cosmetology

Aveda Institute Los Angeles
Los Angeles, CA
04.2021 - Current

High School Diploma -

Gull Lake High School
Richland, MI
09.2016 - 06.2019

Skills

Point of sale operation

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Certification

Food Handlers Certification

Timeline

Server

Theía
01.2022 - Current

Server

EP&LP
10.2021 - 02.2022

Master of Arts - Cosmetology

Aveda Institute Los Angeles
04.2021 - Current

Server

Fogo De Chao
01.2020 - 01.2022

Server

Zazios
12.2018 - 12.2019

Business Office Representative

Classic Gutter Systems
09.2018 - 11.2020

High School Diploma -

Gull Lake High School
09.2016 - 06.2019

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