Hannah Culbertson
Georgetown,TX
Summary
Upbeat, customer-focused Sales Associate with four plus years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Drugstore Sales Representative
HEB Grocery Store
Cedar Park, TX
08.2023 - Current
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained accurate records of all sales and prospecting activities.
- Presented products and services to prospective and existing customers to meet client needs.
- Adhered to company initiatives and achieved established goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Fostered relationships with customers to expand customer base and retain business.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Shift Lead
Sweet Eats Fruit Farm
Taylor, TX
05.2020 - 12.2021
- Resolved customer complaints and reported issues to senior management.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified opportunities for operational improvements and communicated them to management.
- Handled cash register transactions accurately while providing excellent customer service.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assisted in the training of new employees.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
Bachelor of Science - Mechanical Engineering
University of Mary Hardin-Baylor
Belton, TX05-2026
Skills
- Customer Service
- Product and Service Knowledge
- Strategy Development
- Product Promotions
Timeline
Drugstore Sales Representative
HEB Grocery Store
08.2023 - Current
Shift Lead
Sweet Eats Fruit Farm
05.2020 - 12.2021
Bachelor of Science - Mechanical Engineering
University of Mary Hardin-Baylor
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