Hi, I’m
Hannah Darby
Kennewick
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
14
years of professional experience
2007
years of post-secondary education
Work History
Monterosso’s Italian Restaurant Richland
Service Manager/ Waitress
10.2011 - Current
Job overview
- Oversaw daily restaurant operations to ensure quality service and customer satisfaction.
- Managed staff schedules and coordinated training for new team members.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored inventory levels and ordered supplies to meet operational needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Hired and trained service department staff to drive performance.
- Maintained a professional attitude while working in a fast-paced environment.
- Provided excellent customer service during meal times.
Education
Woodinville High SchoolWoodinville, WA
Columbia Basin CollegePasco, WA
Some College (No Degree)
Skills
- Inventory management
- Quality assurance
- Customer relationship management
- Supply ordering
- Effective communication
- Time management
- Trustworthy and honest
- Hospitality and accommodation
- Relationship building
- Positive attitude
- Workplace safety
- POS systems
- Problem solving
- Item recommendation
- Event planning
- Event preparation
Timeline
Service Manager/ Waitress
Monterosso’s Italian Restaurant
10.2011 - Current
Woodinville High School
12.2006
Columbia Basin College
Some College (No Degree)