Hannah Davidson
Highlands Ranch,CO
Summary
Dedicated Customer Service and Healthcare professional with intensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Highly motivated and passionate employee with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Certified Clinical Medical Assistant
Centura Health
Parker, CO
01.2020 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Bartender Trainer
Pappadeaux Seafood Kitchen
Greenwood Village, CO
06.2015 - 03.2020
- Trained five new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Front of House Manager
Pappadeaux Seafood Kitchen
Greenwood Village, CO
06.2015 - 10.2018
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Education
Bachelor of Science - Nutrition Sciences
University of Northern Colorado
Greeley, CO05.2015
Skills
- Patient Relations
- Social Perceptiveness
- Diagnostic Testing
- Multi-Line Telephone System Operation
- Information Confidentiality
- Health and Safety Regulations
- POS Proficiency
- BLS Certified
- TIPS Certified
- Strong work ethic
- Passionate, empathetic demeanor
- Excellent interpersonal skills
Timeline
Certified Clinical Medical Assistant
Centura Health
01.2020 - Current
Bartender Trainer
Pappadeaux Seafood Kitchen
06.2015 - 03.2020
Front of House Manager
Pappadeaux Seafood Kitchen
06.2015 - 10.2018
Bachelor of Science - Nutrition Sciences
University of Northern Colorado