Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hannah Davis

New Boston

Summary

Results-driven customer service specialist with extensive experience at Guaranty Bank, recognized for maintaining confidentiality and managing transactions with precision. Demonstrated excellence in communication and meticulous attention to detail, leading to improved customer satisfaction and operational efficiency. Proven ability to prioritize tasks effectively and collaborate within teams to meet organizational objectives.

Overview

9
9
years of professional experience

Work History

Water Department Clerk

City of New Boston
New Boston
10.2023 - Current
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Answered telephones, directed calls, and took messages.

Personal Bank Teller

Guaranty Bank
Texarkana
04.2020 - 09.2023
  • Performed customer transactions such as handling deposits, cashing checks, making withdrawals, and processing transfers.
  • Handled processing and delivery of money orders with precision.
  • Opened new accounts for clients.

Receptionist

State Line Animal Hospital
Texarkana
07.2019 - 04.2020
  • Delivered exceptional customer service by welcoming customers upon entry.
  • Answered phone calls efficiently.
  • Managed patient check-in and check-out procedures.

Kennel Tech

Bent Tree Animal Hospital
08.2018 - 12.2018
  • Delivered comprehensive care to boarding animals.
  • Walked dogs daily and maintained proper exercise routines.
  • Supported veterinary team in performing heartworm diagnostics and monitoring temperatures.

Supervisor

BURKES OUTLET
Kilgore
10.2016 - 05.2017
  • Greet customers with exceptional customer service.
  • Manage and oversee employees handling customer services, sales, inventory management, and cash reconciliations.
  • Supervised sales processes ensuring customers received top-notch service and high-quality merchandise.
  • Monitored inventory levels and replenished stock as needed.

Education

High school diploma -

Kilgore High School
Kilgore, TX
06-2015

Some College (No Degree) -

Colorado State University
Pueblo, CO

Skills

  • Data entry
  • Payment processing
  • Customer service
  • Office equipment operation
  • Accounts management
  • Cash handling
  • Communication skills
  • Attention to detail
  • Team collaboration
  • Task prioritization

References

References available upon request.

Timeline

Water Department Clerk

City of New Boston
10.2023 - Current

Personal Bank Teller

Guaranty Bank
04.2020 - 09.2023

Receptionist

State Line Animal Hospital
07.2019 - 04.2020

Kennel Tech

Bent Tree Animal Hospital
08.2018 - 12.2018

Supervisor

BURKES OUTLET
10.2016 - 05.2017

High school diploma -

Kilgore High School

Some College (No Degree) -

Colorado State University

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