Hannah Dean
Summary
Dedicated professional with a strong background in providing evidence-based recovery services to individuals, couples, and families. Experienced in developing comprehensive treatment plans, conducting thorough assessments, and meticulously documenting progress. Committed to advocating for the mental health and overall well-being of clients, ensuring their needs are met with compassion and expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Peer Recovery Specialist III
Cecil County Health Department
08.2022 - Current
- Responsible for going to Cecil County Detention Center and Union hospital meeting with clients who are nearing release or discharge from the hospital to provide them with information on substance abuse treatment including, mental health treatment and referral to care coordination
- Assist clients with entering an inpatient rehabilitation center for Substance-Use-Disorders if requested and or registering them for outpatient rehabilitation centers
- Make referrals to Cecil County Health Department Care Coordinators to assist clients with obtaining clothing and other available services
- Advocate for clients rights and what they are entitled to and what options they do have in order to live a successful and productive life off of substances.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Support clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Provide crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Participate in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Document client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Conduct regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
- Establish trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
Intake Coordinator
Hopes Horizon
08.2021 - 08.2022
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
Clinical Aide
Hopes Horizon
08.2020 - 01.2021
- Build professional connections with clients in early recovery
- Use teamwork to operate smoothly
- Use chain of command for client questions or concerns
- Supervise Urinalysis and document results into celerity update clinical and medical staff as needed
- Running client enrichment groups
- Supported medical professionals in administering treatments, ensuring proper patient care and safety.
- Maintained a clean and organized clinical environment, adhering to strict infection control protocols.
- Assisted with the implementation of new electronic health record system leading to enhanced data management practices within the facility.
Hospitality Aide
Great oak manor
05.2018 - 06.2019
- Assist innkeeper with any and all daily duties at the bed and breakfast and prep breakfast for 15 or more people
Waitress
Luisa's Cucina
05.2017 - 06.2018
- Serve all customers food and drinks and cater to their needs in a respectable manor
Waitress
Uncle Charlies Bistro
12.2016 - 12.2017
- Serve all customers food and drinks and cater to their needs
Sales and Technical Representative
Sprint
06.2015 - 04.2016
- In charge of daily operations, technical support on a variety of devices, quality control, customer satisfaction, working as a link between corporate and customer, B2B, advertising, networking, meet and exceed individual targets, negotiate contracts, assist and qualify customers, provide impeccable customer service, maximize and utilize every sale, attend classes and courses on the betterment of personal sales growth.
Sales Representative
We R Wireless
03.2013 - 05.2015
- In charge of technical support and sales on a variety of devices, quality control, customer satisfaction, meet and exceed individual targets, negotiate contracts, maximize and utilize every sale, attend classes and courses on the betterment of personal sales growth.
Education
Cosmetology -
Delaware Academy of Paul Mitchell
01.2010
Culinary & Business in Culinary Arts Pathway -
Kent County High School
01.2008
Skills
- Hard working with a positive work ethic and attitude
- Personable; people oriented; prefer working with the public
- Proficiency with computer software and new technology
- Highly motivated individual with the ability to sell or influence others
- Mental health awareness
- Substance Abuse Knowledge
- Relapse Prevention
- Self-Care Techniques
- Recovery planning
References
- Courtney Larrimore, 443-793-7406
- Ramala Deitz, 410-905-5084
- Karen Somerville, 443-480-6004
- Shelly Sawyer 410-996-5106
Certification
- Certified Peer Recovery Specialist III, CCAR
- CPR Certified
Timeline
Peer Recovery Specialist III
Cecil County Health Department
08.2022 - Current
Intake Coordinator
Hopes Horizon
08.2021 - 08.2022
Clinical Aide
Hopes Horizon
08.2020 - 01.2021
Hospitality Aide
Great oak manor
05.2018 - 06.2019
Waitress
Luisa's Cucina
05.2017 - 06.2018
Waitress
Uncle Charlies Bistro
12.2016 - 12.2017
Sales and Technical Representative
Sprint
06.2015 - 04.2016
Sales Representative
We R Wireless
03.2013 - 05.2015
Cosmetology -
Delaware Academy of Paul Mitchell
Culinary & Business in Culinary Arts Pathway -
Kent County High School
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