Hannah Dellorso
Tuscola,IL
Summary
Dynamic and results-driven professional with extensive experience at Burger King, excelling in customer service and food handling safety. Proven track record of enhancing customer satisfaction and fostering a positive work environment. Skilled in food preparation and allergen awareness, consistently delivering high-quality products while maintaining operational efficiency.
Overview
7
7
years of professional experience
Work History
Prepared Foods Team Member
Loves Travel Stop
Tuscola, IL
06.2021 - Current
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
Shift Leader
Burger King
Tuscola, IL
07.2018 - 06.2021
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
License - Cosmetology
Tricoci University of Beauty Culture
Urbana, IL11.2023
Skills
- Customer service
- Organizational growth
- Food handling safety
- Food preparation
- Allergen awareness
Timeline
Prepared Foods Team Member
Loves Travel Stop
06.2021 - Current
Shift Leader
Burger King
07.2018 - 06.2021
License - Cosmetology
Tricoci University of Beauty Culture