Hannah Doris-Noyes
Brooklyn,NY
Summary
Driven sales professional with foundation of 6 years service industry, customer facing roles. Experience in SaaS and outbound sales, specializing in generating new business and building client relationships. Proven ability to execute strategic sales plans, conduct pre-call research, and manage pipelines using CRM tools like HubSpot. Experienced with leading sales teams and managing retail operations. Utilizes expertise in customer engagement, inventory control, and sales strategies to drive performance. Track record of fostering strong customer relationships and achieving consistent sales growth.
Overview
10
10
years of professional experience
Work History
Business Operations Officer
Sherry Fitzgerald
Sandymount, Dublin
08.2024 - Current
- Managed administrative operations across 30+ property listings, supporting agents with scheduling, CRM, compliance, and client care.
- Reduced finance overspends by 30% and improved compliance documentation by 20% within 3 months through process optimization.
- Coordinated marketing, invoicing, and weekend logistics; passed probation one month early and named fastest learner in 15 years.
Sales Professional - Sales and Services Manager
David Jones
Bondi, NSW
07.2023 - 07.2024
- Increased weekly sales revenue by 700% through targeted strategic planning and customer engagement at David Jones as only sales consultant. Resulting in store expansion and promotion to manager.
- Oversaw staff scheduling, team performance and customer service operations.
Sales Development Representative (Saas)
FoodByUs
Surry Hills, NSW
12.2023 - 02.2024
- Achieved 80 cold calls/day and 70 bookings/month at best. Established relationships with clients and drive sales growth, booked meetings for BDMs.
- Used Hubspot to manage client information and update existing and new client profiles.
- Developed advanced understanding of Saas and product knowledge to react to customer objections, competitive questions, and other FAQs.
- Conducted market research to identify potential opportunities and understand customer needs.
Sales Development Representative
The Photo Studio Australia
Sydney
12.2022 - 07.2023
- Developed strong consultative sales techniques, and solution centric mindset resulting in multiple 5 star Google reviews.
- Executed high volume outbound calls and email outreach to manage client information via HubSpot.
- Drove increased purchases with successful customer engagement.
Assistant Cafe Manager
Cafe Sorelle
Waverley, Sydney
11.2022 - 05.2023
- Planning and pricing menus, assisting in the management of preparation and cooking.
- Front of house server.
Brand Marketing Intern
The Pudding
Dublin
10.2022 - 11.2022
- Gained hands-on experience in brand strategy, corporate communications, and digital marketing through active involvement in strategy, communication, and creative design projects.
- Supported the development of communication plans and contributed to strategic discussions, assisting in the delivery of successful branding campaigns.
Sales Associate
Brown Thomas
Limerick
09.2018 - 10.2022
- Consistently met and exceeded sales targets., practicing teamwork to ensure total target was reached.
- Actively participated in product training and remained knowledgable about promotional programs and competitive products
- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
Waitress - Hostess
The Lakeside Hotel
Killaloe, Co.Clare
05.2015 - 09.2018
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient service flow.
- Resolved guest complaints promptly, contributing to improved satisfaction ratings and repeat business.
- Assisted in organizing special events, enhancing overall guest experiences through meticulous planning and execution.
- Increased positive breakfast reviews by 30% in one month.
Education
Diploma - Aviation Leasing & Finance
City Colleges
Dublin08.2021
Skills
Clienteling & Styling Consultations
- Luxury Product Knowledge
- High-Touch Customer Service
- Visual Merchandising & Store Presentation
- CRM Systems (Hubspot, Salesforce)
- POS & Inventory Operations
- Team Leadership & Training
- Adaptability in Fast-Paced Environments
Accomplishments
- Recognised by global head of sales, Skims, for increasing sales, bringing the bondi store from 6th-3rd nationally, after flagship stores. I increased sales from 7k-22k since I started full time. I was then promoted to sales and services manager.
- Won Marc Jacobs sales incentive - solely responsible for 40% of overall target.
References
Available upon request.*
Timeline
Business Operations Officer
Sherry Fitzgerald
08.2024 - Current
Sales Development Representative (Saas)
FoodByUs
12.2023 - 02.2024
Sales Professional - Sales and Services Manager
David Jones
07.2023 - 07.2024
Sales Development Representative
The Photo Studio Australia
12.2022 - 07.2023
Assistant Cafe Manager
Cafe Sorelle
11.2022 - 05.2023
Brand Marketing Intern
The Pudding
10.2022 - 11.2022
Sales Associate
Brown Thomas
09.2018 - 10.2022
Waitress - Hostess
The Lakeside Hotel
05.2015 - 09.2018
Diploma - Aviation Leasing & Finance
City Colleges