Hannah Dunn
Searcy,AR
Summary
Confident Personal Banker professionally handling complaints and problems to build customer loyalty. Skilled in handling transfers, processing checks, and presenting financial products to customers. Solid knowledge of personal banking practices and regulations.
Friendly professional committed to maintaining high customer service ratings and presenting professional image. Experienced in expertly handling high volume of banking transactions per day and interacting with customers. Hands-on experience in reviewing reports for variances and performing follow-up and backup work duties.
Overview
1
1
year of professional experience
Work History
Personal Banker II
Southern Bank
Searcy
04.2023 - Current
- Conducted consumer, business, trust, IRA, HSA account openings and maintenance.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Provided guidance on how best to utilize online banking tools for maximum benefit.
- Participated in training sessions regarding new banking products or services.
- Conducted account openings and closings for customers.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
Education
High School Diploma -
White County Central High School
Judsonia, AR05-2019
Skills
- Relationship Building
- Account Maintenance
- Issues Resolution
- Banking
- Banking Policies and Procedures
- Customer Service
- Attention to Detail
- Client Relationship Management
- Branch operations
- Positive Attitude
- Customer Satisfaction
Timeline
Personal Banker II
Southern Bank
04.2023 - Current
High School Diploma -
White County Central High School