Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Dykes

Camden,SC

Summary

Proven in enhancing guest experiences and streamlining operations, I excelled at Steeplechase by fostering warm customer relationships and maintaining high cleanliness standards. Skilled in problem-solving and guest engagement, I adeptly managed high-volume transactions and resolved complaints, significantly improving service quality and efficiency.

Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Steeplechase
11.2023 - 04.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Front Counter Cashier

Chic-Fil-A
02.2022 - 04.2023
  • Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
  • Maintained strong customer relationships through friendly interactions and attentive service.
  • Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
  • Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.

Education

High School Diploma -

Newberry College
Newberry, SC
05-2027

Skills

  • Customer service
  • Cleanliness
  • Service quality
  • Problem-solving
  • Memory retention
  • Guest engagement
  • Complaint resolution
  • Allergy awareness
  • Personal hygiene
  • Large party coordination
  • Attention to detail
  • Decision-making

Timeline

Restaurant Waiter

Steeplechase
11.2023 - 04.2024

Front Counter Cashier

Chic-Fil-A
02.2022 - 04.2023

High School Diploma -

Newberry College
Hannah Dykes