Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Hannah Ellis

Port Jefferson,NY

Summary

Dedicated student with a 4.0 GPA and extensive extracurricular involvement, including leadership as captain of varsity soccer and basketball teams. Demonstrates strong collaboration and adaptability skills gained through diverse work experiences since age 14. Proven ability to excel in customer service environments and manage multiple commitments effectively. Aiming to leverage academic achievements and interpersonal skills in future professional endeavors.

Overview

4
4
years of professional experience

Work History

Server

Fords Garage
Lake Grove, NY
11.2024 - Current
  • Stocked service areas with supplies during slow periods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Addressed complaints to kitchen staff and served replacement items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered food orders promptly and courteously.
  • Filled condiments and napkin containers during slack periods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked food before serving it to customers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

Port Jefferson Ice Cream Cafe
Port Jefferson, NY
03.2023 - Current
  • Stocked service areas with supplies during slow periods.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Trained new employees on restaurant procedures and plating techniques.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

Gilshar Greek Cafe
Port Jefferson Station, NY
03.2022 - 03.2023
  • Stocked service areas with supplies during slow periods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Addressed complaints to kitchen staff and served replacement items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Filled condiments and napkin containers during slack periods.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Explained menu items, describing ingredients and cooking methods upon request.

Employee

McDonald's
Port Jefferson Station, NY
10.2020 - 08.2021
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Comsewogue High School
Coram, NY
06-2024

Some College (No Degree) -

Suffolk County Community College
Selden, NY

Some College (No Degree) -

Quinnipiac University
Hamden, CT

Skills

  • Team member support
  • Hostess support
  • Table resetting
  • Daily specials memorization
  • Food inspection
  • Quality control
  • Dining area maintenance
  • Allergy awareness
  • Price memorization
  • Front-of-house display creation
  • Customer service
  • Exceptional customer service
  • Calm demeanor
  • Bill computation
  • Relationship building
  • Positive attitude

Affiliations

  • 4 years of Varsity Soccer
  • 4 years of Varsity Basketball
  • Was part of three clubs in high school that focused on community outreach
  • 5 honor societies throughout high school

Accomplishments

  • Captain of varsity soccer and basketball
  • Presidential award in math and science
  • Selected as best female athlete by district
  • Butch Dellecave award nominee
  • Comsewogue Community award 2 times
  • Top 10% of my class

Timeline

Server

Fords Garage
11.2024 - Current

Server

Port Jefferson Ice Cream Cafe
03.2023 - Current

Server

Gilshar Greek Cafe
03.2022 - 03.2023

Employee

McDonald's
10.2020 - 08.2021

High School Diploma -

Comsewogue High School

Some College (No Degree) -

Suffolk County Community College

Some College (No Degree) -

Quinnipiac University

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Hannah Ellis