Hannah Ellis
Mobile
Summary
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at communication skills among physicians, office staff, patients, and family members. Hardworking employee who pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Representative
First Choice Wellness and Infusion Center
10.2022 - Current
- Responsible for biologic infusion sales growth for ambulatory infusion centers located in Mobile, AL, Spanish Fort, AL, and Pensacola, FL.
- Established and maintained relationships with offices in multiple specialties including allergy and immunology, dermatology, endocrinology, gastroenterology, neurology, ophthalmology, and rheumatology.
- Coordinated with various professionals including drug reps, patient access liaisons, site of care coordinators, field reimbursement specialists, etc to facilitate referrals and patient care.
- Enhanced patient satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded sales base through cold calling, networking, and relationship building.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Occupational Therapist
Ochsner Medical Center
08.2019 - 07.2022
- Served as a key member of the transplant, cardiac, and gastrointestinal surgery teams while also providing treatment in the intensive care, orthopedic surgery, neurology/neurosurgery, and general medicine/surgery units.
- Certified to work with Left Ventricular Assistive Device (LVAD) patients and participated in LVAD rounding meetings with cardiothoracic surgeons, cardiologists, nursing staff, and social workers as a representative of the therapy department to discuss patient progress.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms, and prevent injury.
- Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
- Led family education and training throughout a patient's hospitalization as well as in preparation for discharge.
- Collaborated with physicians, social workers, and case managers regarding discharge planning and recommendations.
- Mentored occupational therapy students during clinical rotations, fostering professional growth and development and provided supervision to OT assistants.
- Participated in peer interviews during the process of hiring occupational therapists, physical therapists, and speech therapists.
Occupational Therapist
Restore Therapy Services
12.2014 - 07.2019
- Conducted patient evaluations, developed care plans, and provided treatment for individuals recovering from multiple conditions such as joint replacements, strokes, heart conditions, pulmonary diseases, and general debility.
- Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
- Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
- Coordinated interventions with multidisciplinary treatment team.
- Participated in meetings with nurses, social workers, and administrators to discuss patient progress and discharge planning.
- Supervised occupational therapy assistants to ensure quality patient care.
Education
Master of Science - Occupational Therapy
University of South Alabama
Mobile, AL12-2014
Bachelor of Arts - Communicative Disorders
The University of Alabama
Tuscaloosa, AL05-2012
Skills
- Attention to detail
- Biologic infusion sales
- Communication skills
- Customer service
- Organization
- Relationship building
- Revenue generation
- Time management
Timeline
Sales Representative
First Choice Wellness and Infusion Center
10.2022 - Current
Occupational Therapist
Ochsner Medical Center
08.2019 - 07.2022
Occupational Therapist
Restore Therapy Services
12.2014 - 07.2019
Master of Science - Occupational Therapy
University of South Alabama
Bachelor of Arts - Communicative Disorders
The University of Alabama
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