Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Fornof

Server
Ocala,United States

Summary

Experienced server with a friendly and professional demeanor, dedicated to providing exceptional customer service. Highly skilled in menu knowledge, up-selling, and suggestive selling to increase restaurant revenue. Proficient in taking accurate orders, processing payments, and ensuring timely delivery of food and beverages to tables. Possesses a strong attention to detail, ensuring the cleanliness and organization of the dining area to create an inviting atmosphere for guests. Demonstrates the ability to work efficiently in a fast-paced environment and a willingness to go the extra mile to exceed guests' expectations. Passionate job seeker with strong organizational skills eager to secure entry-level [SERVER] position. Ready to help team achieve company goals.


Hard-working and reliable package handler with experience working in a fast-paced warehouse environment. Possesses excellent physical fitness, with the ability to lift heavy packages and stand for extended periods. Skilled in sorting, loading, and unloading packages, and maintaining accurate records of package counts and destinations. Demonstrates strong attention to detail and the ability to work efficiently under pressure, consistently meeting or exceeding performance goals. Proactive in identifying and resolving package discrepancies, and committed to ensuring the safe and timely delivery of packages. Works collaboratively with team members to achieve departmental objectives, and maintains a positive attitude and professional demeanor at all times

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Highly organized and personable receptionist with experience providing administrative support in fast-paced office environments. Proficient in managing multi-line phone systems, scheduling appointments, greeting clients, and maintaining records. Demonstrates excellent communication and interpersonal skills, with the ability to communicate effectively with clients, coworkers, and management. Adaptable and able to learn quickly, with a strong attention to detail and the ability to prioritize tasks. Proactive in identifying and resolving issues, and committed to ensuring the smooth operation of the office. Works collaboratively with team members to achieve departmental objectives, and maintains a positive attitude and professional demeanor at all times.

Overview

5
5
years of professional experience

Work History

Server

Outback Steakouse , Villages
Ocala, FL
03.2020 - 12.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Hostess

Francesco’s Italian Restaurant
Ocala, FL
03.2019 - 03.2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Package Handler:

FedEx
Ocala, FL
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
Ocala, FL
01.2018 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Vanguard High School
Ocala, FL

Skills

    Good communication

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Timeline

Server

Outback Steakouse , Villages
03.2020 - 12.2022

Hostess

Francesco’s Italian Restaurant
03.2019 - 03.2020

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
01.2018 - 02.2020

Package Handler:

FedEx

High School Diploma -

Vanguard High School
Hannah FornofServer