Hannah French

• Support daily shelter operations and provide direct assistance to guests experiencing homelessness
• Build positive relationships with guests while maintaining a safe, respectful, and welcoming environment
• Assist individuals in accessing resources and services that support their well-being and stability
• Coordinate guest services and respond to concerns with professionalism, empathy, and effective problem-solving
• Collaborate with staff and community partners to ensure quality care and support for guests
• Maintain accurate documentation and uphold confidentiality standards

• Coordinated client intake processes to ensure timely access to services.

• Managed daily operational activities within a high-volume hospitality environment
• Handled cash transactions and balanced multiple registers with accuracy and accountability
• Opened and closed registers while maintaining financial records and security procedures
• Supervised hospitality staff and assisted with training and daily operations
• Addressed customer concerns and helped ensure a positive guest experience

• True Blue Scholarship Recipient

• Honor Roll
• Awarded Presidential Fitness
• National-Level Future Farmers of America Competitor
• Varsity Athlete
• 3.6 GPA