Summary
Overview
Work History
Education
Skills
Information Interest
References
Timeline
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Hannah Garcia

Plain City,Ohio

Summary

Reliable and upbeat BudTender successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

9
9
years of professional experience

Work History

BudTender

Pure Ohio Wellness
12.2023 - Current
  • Verifying patient information such as address, doctor recommendation and diagnosis, demographics, and their days supply, in OARRS
  • Reception
  • (Checking in current and new patients for medicinal purchases and building new patient profiles for dispensary records.) Educating patients on methods and strengths of dosing, terpenes, days supply, and potential side effects
  • As well as making recommendations based on personal experience, or answering questions to give feedback on a certain product
  • Establishing rapport with all patients; cultivating relationships with returning patients
  • Recording the patient's medication request, checking inventory for availability, making suggestions on a comparable alternative if desired medication is out of stock, calculating days requested for dispensing against days remaining
  • Dispensing medication(s).

Crew Member/Barista

The Cheese House
10.2021 - 10.2022
  • Greeted and assisted customers with their shopping needs
  • Sliced, stocked, and rotated meats and cheeses
  • Made coffee and sandwich orders during lunch and dinner rushes
  • Took orders with the customer present, as well as over the phone
  • Operated a cash register, while maintaining an exceptional customer checkout experience
  • Kept the front end, checkout area and aisles clean; helped other employees open and close the store.

Receptionist

Heidelberg Distributing
10.2016 - 05.2017
  • Answered a multi-line phone
  • Reserved conference rooms for managers for the purposes of, interviewing job applicants, meet with new or current suppliers and meetings with customers
  • Sent out daily emails updates to sales managers and representatives to remind them of meetings, luncheons and company promotions
  • Generated walk in transactions for current account holders, assisted in creating new accounts, also generated many walk-in keg sales to the general population
  • Scheduled Fedex and UPS pickups via the carrier's website
  • Handled specialized delivery instructions for company accounts.

Receptionist

Camping World
09.2015 - 10.2016
  • Answering multi-line phones, taking messages and assisting sales and retail customers
  • Establishing ease and building rapport with customers both regular and new.

Customer Care/ Food Associate

Taco Bell Inc
06.2015 - 09.2015
  • Taking and preparing food order for customers, greeting customers as they walked in
  • Preparing food for the transition into lunch from breakfast
  • Maintaining a clean and friendly restaurant for the customers during their visit.

House Keeper

Mayfair Village Retirement Center
11.2014 - 05.2015
  • Washing, drying, folding and putting away the public laundry, such as sheets sets and blankets
  • Maintaining clean public areas such as main living and rest areas, bathrooms and lobbies.

Education

Columbus State Community College
Columbus, Ohio
08.2003

Clark State Community College
Columbus, Ohio
05.2003

English

London High School
London, Ohio
06.2002

Skills

  • Cannabis strain familiarity
  • Supporting medical patients
  • Patience and Empathy
  • Building rapport
  • POS Software
  • Product Knowledge
  • Building Customer Loyalty
  • Goal-Driven

Information Interest

  • I have work well in fast paced environments.
  • I possess great phone manners, am a quick learner, and have well-rounded knowledge of cannabis.
  • I am a MMJ patient.
  • I am reliable, punctual, and work with urgency and efficiency.
  • I like details! I am detailed oriented, and observant. I like to listen and learn, ask good questions, and because I don't like being told something twice, I'm quick to complete any task that is given to me.

References

References available upon request.

Timeline

BudTender

Pure Ohio Wellness
12.2023 - Current

Crew Member/Barista

The Cheese House
10.2021 - 10.2022

Receptionist

Heidelberg Distributing
10.2016 - 05.2017

Receptionist

Camping World
09.2015 - 10.2016

Customer Care/ Food Associate

Taco Bell Inc
06.2015 - 09.2015

House Keeper

Mayfair Village Retirement Center
11.2014 - 05.2015

Columbus State Community College

Clark State Community College

English

London High School

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Hannah Garcia