Hannah Garrett
Church Road,VA
Summary
Proven leader and effective communicator, adept at multitasking and team collaboration, significantly enhances customer satisfaction. Skilled in managing high-pressure situations and streamlining operations, my background in customer service and time management consistently drives positive outcomes and operational efficiency.
Overview
5
5
years of professional experience
Work History
Receptionist
Garrett's Auto Service
08.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and transferred callers to appropriate staff member.
Assistant Front of House Manager
The Hangry Lion
02.2022 - 12.2023
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Collaborated with the Back of House Manager to ensure seamless coordination between departments.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Teacher Aid
Angel's At Play Childcare Center
09.2021 - 05.2022
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Graded and evaluated student assignments, papers, and course work.
- Answered a multi-line phone system and processed families' payments.
Education
High School Diploma -
Dinwiddie High School
Dinwiddie, VA05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking Proficiency
- Effective Time Management
Timeline
Assistant Front of House Manager
The Hangry Lion
02.2022 - 12.2023
Teacher Aid
Angel's At Play Childcare Center
09.2021 - 05.2022
Receptionist
Garrett's Auto Service
08.2019 - Current
High School Diploma -
Dinwiddie High School
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