Hannah Geevers
Tampa,FL
Summary
Marketing student at the University of South Florida with professional experience in customer service, retail sales, payment processing, and client relations. Certified Veterinary Assistant experienced in managing transactions, recommending products, communicating with customers, and balancing administrative and service responsibilities in fast-paced environments. Brings a strong background in customer engagement, organization, sales, and creating positive customer experiences.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Veterinary Assistant
PetsRFamily Veterinary Hospital
Saint Johns, FL
11.2024 - 02.2026
- Provide customer service throughout the client experience, including scheduling appointments, answering questions, communicating treatment plans and estimates, and coordinating patient check-in and check-out.
- Manage client invoices and process payments while reviewing charges, treatment estimates, and account information with pet owners.
- Support retail sales by recommending and selling clinic products, including treats and other pet-care items, based on client and patient needs.
- Assist veterinarians with patient appointments, medical histories, restraint, clinical procedures, and accurate documentation of SOAP notes and medical records.
- Provide weekend on-call support and coordinate client communication, patient needs, and administrative responsibilities outside regular clinic hours.
Veterinary Assistant Intern
Forever Vets Animal Hospital
Saint Johns, FL
11.2023 - 07.2024
- Assisted veterinarians and veterinary technicians with daily patient care across two hospital locations.
- Assisted with radiographs, urinalysis, cytology, blood and fecal testing, injections, dental procedures, surgical preparation, and patient restraint.
- Applied veterinary terminology, animal-handling techniques, sanitation protocols, and clinical safety procedures.
Concession Stand Attendant
Gameday Concessions
Saint Johns, FL
11.2023 - 05.2024
- Served customers and processed cash and card transactions during school athletic events.
- Prepared and distributed food and beverages while maintaining an organized service area.
- Managed customer orders during high-volume event periods, and assisted with concession stand setup, restocking, and closing.
Front Service Clerk
Publix
Saint Johns, FL
12.2021 - 07.2022
- Provided customer service in a high-volume retail environment beginning at age 14.
- Assisted customers with bagging, carry-out service, product assistance, and other front-end needs.
- Supported daily front-end operations while maintaining organized checkout and customer service areas.
Education
Bachelor of Science - Digital Marketing
University of South Florida
Tampa, FL05-2030
High School Diploma -
Beachside High School
Saint Johns, FL05-2026
Skills
- Customer Service & Guest Engagement
- Retail Sales
- Cash Handling & Payment Processing
- Point-of-Sale (POS) Systems
- Product Recommendations & Upselling
- Inventory & Stock Replenishment
- Microsoft Office & Google Workspace
- Conflict Resolution
- Team Collaboration
Certification
Certified Veterinary Assistant (CVA), Florida Veterinary Medical Association, 2025
Timeline
Certified Veterinary Assistant
PetsRFamily Veterinary Hospital
11.2024 - 02.2026
Veterinary Assistant Intern
Forever Vets Animal Hospital
11.2023 - 07.2024
Concession Stand Attendant
Gameday Concessions
11.2023 - 05.2024
Front Service Clerk
Publix
12.2021 - 07.2022
Bachelor of Science - Digital Marketing
University of South Florida
High School Diploma -
Beachside High School