Hannah Gill
Lumberton
Summary
Results-driven sales professional with proven expertise in consultative sales and performance metrics. Developed tailored strategies that increased revenue and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales
Brilliant Earth
Philadelphia
05.2024 - 11.2025
- Monitored sales performance metrics to identify trends and inform strategic decisions.
- Developed and implemented sales strategies to increase revenue of new home sales.
- Prepared detailed reports on sales activities and forecasts of future sales opportunities.
- Employed sales techniques to boost sales and services.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Led team of sales associates to achieve exceptional customer service and exceed sales targets.
- Advised clients on diamond selection and certification criteria.
- Educated customers about diamond care and maintenance practices.
- Collaborated with suppliers to ensure quality and timely delivery of diamonds.
- Developed personalized sales strategies to align with client preferences and enhance customer satisfaction.
- Reviewed customer orders for accuracy prior to shipment.
- Increased value to clients through product knowledge.
- Organized promotional events such as gemstone shows, trunk shows.
- Verified authenticity of diamonds through various testing methods such as GIA certification.
- Provided guidance and advice to customers on diamond selection and pricing.
- Maintained detailed records of inventory including pricing and sales data.
- Developed relationships with vendors to ensure high-quality diamonds at competitive prices.
- Provided exceptional customer service by answering questions about product features and benefits.
Server
Buffalo Wild Wings
Moorestown
07.2023 - 09.2024
- Trained new staff on service protocols and menu knowledge to enhance team efficiency.
- Coordinated with hosts, bussers, and kitchen staff to streamline customer service operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Ensured cleanliness and organization of tables and dining area for optimal guest experience.
Sales Associate
Victoria Secret
Moorestown
09.2020 - 06.2023
- Collaborated with team members to ensure efficient store operations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Engaged customers through effective communication to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Bachelor of Arts - Liberal Arts
Rowan College At Gloucester County
Sewell, NJ05-2024
Skills
- Sales strategy
- Sales forecasting
- Consultative sales
- Sales experience
- Performance metrics
- Market analysis
- Volume planning
- Retail operations
- Inventory management
- Team leadership
- Sales coordination
- Problem solving
- Time management
- Product knowledge
Timeline
Sales
Brilliant Earth
05.2024 - 11.2025
Server
Buffalo Wild Wings
07.2023 - 09.2024
Sales Associate
Victoria Secret
09.2020 - 06.2023
Bachelor of Arts - Liberal Arts
Rowan College At Gloucester County