Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Gochal

Pottstown,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Membership Clerk

Costco Wholesale
03.2020 - Current
  • Processed membership applications, ensuring accurate data entry and timely updates in the database.
  • Streamlined billing processes for memberships by establishing automated payment options that improved accuracy while saving time for staff members handling payments manually.
  • Enhanced member satisfaction by promptly addressing inquiries and efficiently resolving issues.
  • Provided exceptional customer service by actively listening to member concerns and offering appropriate solutions or referrals as needed.
  • Ensured compliance with all privacy laws when handling sensitive member information such as personal contact details or financial transactions history.

Hairstylist

SmartStyle
05.2018 - 07.2020
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Cashier

Landis Supermarket
09.2016 - 06.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Pottsgrove High School
Pottsgrove Pa
06.2017

Skills

  • Member relations
  • Membership Processing
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking
  • Time Management
  • Organizational Skills

Timeline

Membership Clerk

Costco Wholesale
03.2020 - Current

Hairstylist

SmartStyle
05.2018 - 07.2020

Cashier

Landis Supermarket
09.2016 - 06.2018

High School Diploma -

Pottsgrove High School

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Hannah Gochal