Hannah Gomez
Atlanta,GA
Summary
I am a college student at Georgia State University who is majoring in Public Health. I am enthusiastic about learning the depths of the healthcare industry, and a great communicator that has many years in customer service. I would love to gain experience in the medical field to potentially work my way up into medical sales. I am also an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bartender
Churchills British Pub
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Explained daily specials and beverage promotions to exceed daily sales goals
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Waitress
Paradise South Of The Border
12.2021 - Current
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. About portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. Parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Kept composure in stressful situations, such as difficult customers or busy shifts
- Multitask
Dermatology Shadowing
DESSNA
06.2022 - 07.2022
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Observed Medical Assistant and Dermatologist job actions.
- Took extensive notes to document lessons and further solidify learning objectives.
- Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
- Maintained surgical areas and supplies in clean and orderly fashion.
To-Go Specialist
Bad Daddy's Burger Bar
04.2021 - 11.2021
- Took accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Processed card and cash payments
- Communicated order details to the Kitchen Staff and ensured the food order was made correctly by kitchen staff
- Interpreted clients' needs and introduced services to fit specific requirements
- Provided excellent customer service to guests
- Assisted with staff training to enforce quality, safety and sanitation guidelines
Merchandise Associate
TJ Maxx
07.2020 - 04.2021
- Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers
- Embodies customer experience principals and philosophy
- Maintains a clean and organized store environment
- Adheres to all operational, merchandise, and loss prevention standards
- Cross-trained to work in multiple areas of the store in order to support the needs of the business
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
Team Member
Artisan Hospitality
05.2020 - 07.2020
- Provided free food samples to potential customers to promote and generate more business.
Team Member
Chicken Salad Chick
06.2019 - 02.2020
- Supported and assisted fellow team members whenever possible
- Maintained a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards
- Completed assigned tasks efficiently and thoroughly in accordance with CSC standards
- Restocked work area before leaving shift
- Attended all scheduled employee meetings and bring suggestions for improvement
- Reported problems (faulty equipment, product shortages, etc.) to supervisor promptly
- Completed other related duties as assigned by supervisor
- Communicated effectively with fellow team members and guests
- Cashier- managed cash and sales transactions and took customer’s food order
- Volunteer
Education
Bachelor of Science - Public Health
Georgia State University
Atlanta, GA05.2025
Exercise Science
Georgia College And State University
Milledgeville, GAHigh School Diploma -
Lassiter High School
Marietta, GA05.2021
Skills
- Public Speaking
- Good Conversationalist
- Sales and Promotion
- Collect Data
- Database Researching
- Health Literacy
- Advanced Anatomy Knowledge
- Sales Expertise
- Customer Service
- Energetic and Outgoing
Affiliations
- Zeta Tau Alpha Fraternity
Timeline
Bartender
Churchills British Pub
07.2023 - Current
Dermatology Shadowing
DESSNA
06.2022 - 07.2022
Waitress
Paradise South Of The Border
12.2021 - Current
To-Go Specialist
Bad Daddy's Burger Bar
04.2021 - 11.2021
Merchandise Associate
TJ Maxx
07.2020 - 04.2021
Team Member
Artisan Hospitality
05.2020 - 07.2020
Team Member
Chicken Salad Chick
06.2019 - 02.2020
Bachelor of Science - Public Health
Georgia State University
Exercise Science
Georgia College And State University
High School Diploma -
Lassiter High School
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