Hannah Gonzales
Laguna Hills,CA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Decor-N-Tile
Laguna Hills
07.2023 - 09.2024
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Studio Services
Nordstrom
Los Angeles
11.2022 - 05.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed studio space organization and upkeep, ensuring a safe and inspiring work environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
Front Desk Receptionist
Hand And Stone
Laguna Beach
08.2023 - 12.2023
- Managed multi-line telephone system, directing calls to appropriate departments.
- Greeted visitors warmly and directed them to correct personnel or office.
- Scheduled and confirmed appointments for clients and staff.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
GED -
Saddleback College
Mission Viejo, CA01-2014
Skills
- Reception oversight
- Mail handling
- Research
- Filing
- Check processing
- Records retrieval
- Office equipment maintenance
- Filing and data archiving
- Customer and client relations
Timeline
Front Desk Receptionist
Hand And Stone
08.2023 - 12.2023
Administrative Assistant
Decor-N-Tile
07.2023 - 09.2024
Studio Services
Nordstrom
11.2022 - 05.2024
GED -
Saddleback College
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