Hannah Gordon-Kirk
Oakland,CA
Summary
Expert in sales and customer relationship management across various environments. Strong communication, negotiation, and strategic planning skills drive success in sales roles. Proven track record of enhancing customer satisfaction and loyalty through effective sales strategies and service excellence.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Backroads
Berkeley, CA
10.2021 - Current
- Achieved promotion from Guest Service Specialist to Travel Consultant within eight months.
- Ranked in top five for total sales during 2022 and 2023.
- Generated $66 million in revenue since start date.
- Contributed significantly to record-breaking sales revenue for Backroads from 2022 to 2024.
- Facilitated onboarding meetings and provided mentorship to new hires.
- Assumed role as sales and marketing liaison in 2025.
Assistant Manager
CP Shades
Berkeley, CA
02.2021 - 09.2021
- Monitored progress of weekly, monthly, and quarterly objectives to ensure alignment with targets.
- Coached new and existing sales associates to enhance performance and productivity.
- Recorded reports, expenses, and receipts in sales database for accurate financial tracking.
Field Marketing Team Lead
Clif Bar
Seattle, WA
06.2016 - 01.2021
- Facilitated communication between Northwest Field Marketing Manager and CLIF Crew members.
- Oversaw event management for gatherings exceeding 30,000 attendees.
- Collected customer feedback to enhance marketing strategies.
- Delivered exceptional customer service to ensure event success.
Photojournalist
Western Washington University
Bellingham , WA
03.2020 - 06.2020
- Edited, captioned, and published photographs documenting student experiences during Covid-19.
- Utilized Adobe Creative Suite to enhance visual content quality.
- Captured daily student life moments amid pandemic challenges for ongoing publication.
Sales Associate
Nordstrom
Seattle, WA
12.2017 - 06.2018
- Applied Nordstrom sales approach to enhance customer engagement and satisfaction.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Conducted inventories on a regular basis to track stock levels.
Education
Some College (No Degree) - Marketing Analytics & AI Tools Certificate
University of California, Berkeley
Berkeley, CA05-2025
Bachelor of Arts - Visual Journalism
Western Washington University
Bellingham, WA06-2020
Skills
- Sales strategies
- Revenue generation
- Customer relationship management
- Market analysis
- Sales forecasting
- Team leadership
References
References available upon request.
Timeline
Sales Consultant
Backroads
10.2021 - Current
Assistant Manager
CP Shades
02.2021 - 09.2021
Photojournalist
Western Washington University
03.2020 - 06.2020
Sales Associate
Nordstrom
12.2017 - 06.2018
Field Marketing Team Lead
Clif Bar
06.2016 - 01.2021
Some College (No Degree) - Marketing Analytics & AI Tools Certificate
University of California, Berkeley
Bachelor of Arts - Visual Journalism
Western Washington University
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