Hannah Gose
Salt Lake City,UT
Summary
Motivated sales associate with proven record of boosting sales and customer loyalty through individualized service. Reliable and stays current with the latest trends. Highly effective in engaging customers and company staff alike. Successful track record working closely with customers and finding right product to fit needs. Detail-oriented team player with strong organizational and people skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Fine Jewelry Sales Associate
Timeless Design and Jewelry
02.2024 - Current
- Greeted customers, helped tailor merchandise to customer needs, and stay within customers budget.
- Increased sales and customer satisfaction through personalized servicing.
- Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
Booking Specialist
The Kura Door Spa
04.2023 - 02.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
Teaching Assistant
University of Utah David Eccles School of Business
01.2023 - 07.2023
- Assisted teacher with classroom management and document coordination to maintain positive learning environment.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided support to students unable to attend regular classes.
Education
Professional Studies Certification - Digital Marketing
University of Utah
Salt Lake City, UT10.2024
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT05.2024
Bachelor of Science - Criminology
University of Utah
Salt Lake City, UT05.2024
Skills
- Excellent people skills
- Sales Development
- Complex Problem-Solving
- Relationship Building
- Attention to Detail
- Listening Skills
- Goal-Oriented
- Persuasion techniques
- Adaptability and Flexibility
- Teamwork and Collaboration
Affiliations
- Pi Beta Phi Sorority Alumni
Additional Information
- Minor in Anthropology from the University of Utah, May 2024
- Study Abroad: Stockholm Sweden, Forensic Psychology and Scandinavian Culture
- Study Abroad: Copenhagen Denmark, Visual Culture of Cities
Timeline
Fine Jewelry Sales Associate
Timeless Design and Jewelry
02.2024 - Current
Booking Specialist
The Kura Door Spa
04.2023 - 02.2024
Teaching Assistant
University of Utah David Eccles School of Business
01.2023 - 07.2023
Professional Studies Certification - Digital Marketing
University of Utah
Bachelor of Science - Psychology
University of Utah
Bachelor of Science - Criminology
University of Utah
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