Hannah Gose
Salt Lake City,UT
Summary
Motivated sales associate with a proven track record of boosting sales and fostering customer loyalty through personalized service. Demonstrates reliability and stays up-to-date with industry trends. Effectively engages both customers and company staff to contribute to success. Strong history of identifying customer needs and finding the perfect product. Detail-oriented team player with excellent organizational and people skills. Capable of handling multiple projects simultaneously with high accuracy.
Overview
2
2
years of professional experience
Work History
Fine Jewelry Sales Associate
Timeless Design and Jewelry
02.2024 - Current
- Greeted customers, helped tailor merchandise to customer needs, and stay within customers budget.
- Increased sales and customer satisfaction through personalized servicing.
- Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
Booking Specialist
The Kura Door Spa
04.2023 - 02.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained accurate records of all bookings, ensuring easy access to information for both staff and customers.
Teaching Assistant
University of Utah David Eccles School of Business
01.2023 - 07.2023
- Assisted teacher with classroom management and document coordination to maintain positive learning environment.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided support to students unable to attend regular classes.
Education
Professional Studies Certification - Digital Marketing
University of Utah
Salt Lake City, UT10.2024
Bachelor of Science - Psychology And Criminology
University of Utah
Salt Lake City, UT05.2024
Skills
- Excellent People Skills
- Complex Problem-Solving
- Sales Expertise
- Relationship Building
- Attention to Detail
- Listening Skills
- Goal-Oriented
- Persuasion Techniques
- Adaptability and Flexibility
- Teamwork and Collaboration
- Product Knowledge
Additional Information
Minor in Anthropology from the University of Utah, May 2024
- Study Abroad: Stockholm Sweden, Forensic Psychology and Scandinavian Culture
- Study Abroad: Copenhagen Denmark, Visual Culture of Cities
Timeline
Fine Jewelry Sales Associate
Timeless Design and Jewelry
02.2024 - Current
Booking Specialist
The Kura Door Spa
04.2023 - 02.2024
Teaching Assistant
University of Utah David Eccles School of Business
01.2023 - 07.2023
Professional Studies Certification - Digital Marketing
University of Utah
Bachelor of Science - Psychology And Criminology
University of Utah
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