Hannah Gose
Salt Lake City,UT
Summary
Motivated sales associate with a proven track record of boosting sales and fostering customer loyalty through personalized service. Demonstrates reliability and stays up-to-date with industry trends. Effectively engages both customers and company staff to contribute to success. Strong history of identifying customer needs and finding the perfect product. Detail-oriented team player with excellent organizational and people skills. Capable of handling multiple projects simultaneously with high accuracy.
Overview
2
2
years of professional experience
Work History
Fine Jewelry Sales Associate
Timeless Design and Jewelry
Salt Lake City, UT
02.2024 - Current
- Greeted customers, helped tailor merchandise to customer needs, and stay within customers budget.
- Increased sales and customer satisfaction through personalized servicing.
- Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
Booking Specialist
The Kura Door Spa
Salt Lake City, UT
04.2023 - 02.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained accurate records of all bookings, ensuring easy access to information for both staff and customers.
Teaching Assistant
University of Utah David Eccles School of Business
Salt Lake City, UT
01.2023 - 07.2023
- Assisted teacher with classroom management and document coordination to maintain positive learning environment.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided support to students unable to attend regular classes.
Education
Professional Studies Certification - Digital Marketing
University of Utah
Salt Lake City, UT10.2024
Bachelor of Science - Psychology And Criminology
University of Utah
Salt Lake City, UT05.2024
Skills
- Excellent People Skills
- Complex Problem-Solving
- Sales Expertise
- Relationship Building
- Attention to Detail
- Listening Skills
- Goal-Oriented
- Persuasion Techniques
- Adaptability and Flexibility
- Teamwork and Collaboration
- Product Knowledge
Additional Information
Minor in Anthropology from the University of Utah, May 2024
- Study Abroad: Stockholm Sweden, Forensic Psychology and Scandinavian Culture
- Study Abroad: Copenhagen Denmark, Visual Culture of Cities
Timeline
Fine Jewelry Sales Associate
Timeless Design and Jewelry
02.2024 - Current
Booking Specialist
The Kura Door Spa
04.2023 - 02.2024
Teaching Assistant
University of Utah David Eccles School of Business
01.2023 - 07.2023
Professional Studies Certification - Digital Marketing
University of Utah
Bachelor of Science - Psychology And Criminology
University of Utah