Hannah Griffith
Winnsboro
Summary
Dynamic Office Administrative Assistant with a proven track record at East Texas Automotive, excelling in schedule management and data entry. Recognized for enhancing operational efficiency and fostering strong client relationships. Adept at billing and invoicing, I bring exceptional verbal communication skills to support team success and drive productivity.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
East Texas Automotive
Hawkins, TX
04.2025 - 02.2026
- Managed office supply inventory, ensuring timely replenishment and organization.
- Facilitated communication between departments to streamline daily operations.
- Assisted in scheduling appointments, optimizing team availability and productivity.
- Maintained accurate records of incoming and outgoing correspondence for reference.
- Supported project management tasks by tracking deadlines and deliverables effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Accounts Receivable Clerk
Tarrytown Expocare
Austin, TX
11.2020 - 06.2022
- Processed customer invoices and payments efficiently to maintain accurate accounts receivable records.
- Reconciled discrepancies in billing statements, ensuring accuracy and timely resolution of issues.
- Assisted in managing customer accounts, providing support for inquiries related to payment status.
- Maintained organized financial documentation for auditing purposes and regulatory compliance.
- Collaborated with team members to streamline invoicing procedures, enhancing overall workflow efficiency.
- Utilized accounting software to track payments and generate financial reports for management review.
- Developed strong relationships with clients, fostering trust and improving collection efforts on overdue accounts.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Assistant Manager
Bistro 108
La Grange, TX
2011 - 05.2020
- Assisted in managing daily operations and staff scheduling to ensure smooth service delivery.
- Collaborated with team members to enhance customer satisfaction through effective communication and service quality.
- Trained new staff on operational procedures, ensuring compliance with health and safety standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Analyzed customer feedback to identify areas for improvement in menu offerings and service delivery.
- Developed training materials that improved onboarding processes for new employees, enhancing staff performance.
- Streamlined workflow processes to improve efficiency during peak hours, resulting in enhanced productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Nursing
Blinn College
Brenham, TXPhlebotomy
Tyler Junior College
Troup, TXSkills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- File organization
- Database entry
- Document scanning
- Confidentiality handling
- Telephone reception
Certification
Quickbook
Timeline
Office Administrative Assistant
East Texas Automotive
04.2025 - 02.2026
Accounts Receivable Clerk
Tarrytown Expocare
11.2020 - 06.2022
Assistant Manager
Bistro 108
2011 - 05.2020
Nursing
Blinn College
Phlebotomy
Tyler Junior College