Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Hadley

Bozeman,MT

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Cafe Regis
06.2023 - 08.2023
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.

Cleaning Crew Member

Sisters Clean Team
06.2022 - 09.2022
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Barista

Starbucks
06.2021 - 10.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Science - Cell Biology And Neuroscience (Pre-med)

Montana State University - Bozeman
Bozeman, MT
05.2027

High School Diploma -

Billings Central Catholic High School
Billings, MT
05.2023

Skills

  • Food Delivery
  • Guest Engagement
  • Order Management
  • Service prioritization
  • Menu presentation
  • Strong Work Ethic
  • Professional Appearance
  • High-volume dining
  • Bill computation

Certification

CPR Certified (November 2022)

Timeline

Server

Cafe Regis
06.2023 - 08.2023

Cleaning Crew Member

Sisters Clean Team
06.2022 - 09.2022

Barista

Starbucks
06.2021 - 10.2021

Bachelor of Science - Cell Biology And Neuroscience (Pre-med)

Montana State University - Bozeman

High School Diploma -

Billings Central Catholic High School

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Hannah Hadley