Hannah Hepler
Seattle,WA
Summary
Motivated Server Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly [Job Title] with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
3
3
years of professional experience
Work History
Server Assistant
Mahogany Prime Steakhouse
09.2023 - Current
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Server
Hideaway Pizza
01.2023 - 09.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Lead Retail Sales Associate
Old Navy
03.2021 - 04.2022
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Streamlined store operations for better efficiency through regular inventory checks and merchandise organization.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
High School Diploma -
Carl Albert High School
Oklahoma City, OK05.2023
Skills
- Cleaning
- Table Bussing
- Positive and Friendly Attitude
- Table layout
- Banquet Coordination
- Employee Training
- Teamwork and Collaboration
- Time Management
Timeline
Server Assistant
Mahogany Prime Steakhouse
09.2023 - Current
Server
Hideaway Pizza
01.2023 - 09.2023
Lead Retail Sales Associate
Old Navy
03.2021 - 04.2022
High School Diploma -
Carl Albert High School
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