Hannah Hermance
Davie ,FL
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable, bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Kennedys Resturaunt
06.2021 - 08.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Babysitter
Caillin O'donnell
01.2019 - 08.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Waitress
Aunt Butchies Of Brooklyn
12.2020 - 01.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Educational Assistant
The Learning Center
09.2019 - 08.2022
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Increased parent involvement by maintaining open lines of communication and providing regular updates on student progress.
- Collaborated with fellow teachers to develop interdisciplinary units, promoting cross-curricular connections and deeper understanding of content.
Education
Bachelor of Science - Nursing
Nova Southeastern University
Davie, FL01.2027
High School Diploma -
Fontbonne Hall Academy
Brooklyn, NY05.2023
Skills
- Group Reservations Management
- Guest Relations Management
- Order Taking
- Handling Complaints
- Allergy Awareness
- Problem Solving
- Team Collaboration
- Telephone Etiquette
- Attention to Detail
- Multitasking Abilities
- Social Media Savvy
- Positive Attitude
- Active Listening
Timeline
Restaurant Hostess
Kennedys Resturaunt
06.2021 - 08.2024
Waitress
Aunt Butchies Of Brooklyn
12.2020 - 01.2023
Educational Assistant
The Learning Center
09.2019 - 08.2022
Babysitter
Caillin O'donnell
01.2019 - 08.2023
Bachelor of Science - Nursing
Nova Southeastern University
High School Diploma -
Fontbonne Hall Academy
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