Hannah Herren
Richland,MS
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Overview
8
8
years of professional experience
Work History
Shift Leader Manager
Mazzio's Pizza
Richland, MS
05.2019 - Current
- Directed employees through daily routines.
- Handled customer complaints, questions, and inquiries.
- Managed cash positions and made bank deposits.
- Counted out cash drawers at the end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques, and customer service standards.
- Reinforced rules to promote superior employee performance.
Cashier
McAlister's Deli
Richland, MS
09.2014 - 05.2019
- Answered questions about store policies and addressed customer concerns.
- Greeted over 100 customers per day.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledge assistance.
Education
Associate of Arts - General Studies
Hinds Community College
Raymond, MS05.2022
High School Diploma -
Florence High School
Florence, MS05.2019
Skills
- Leadership
- Customer Service
- Individual and Team Goals
- Problem-Solving
- Communication
- Self-Motivated
Timeline
Shift Leader Manager
Mazzio's Pizza
05.2019 - Current
Cashier
McAlister's Deli
09.2014 - 05.2019
Associate of Arts - General Studies
Hinds Community College
High School Diploma -
Florence High School