Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Herren

Richland,MS

Summary

A highly organized and hard-working individual looking for a responsible position to gain practical experience.

Overview

8
8
years of professional experience

Work History

Shift Leader Manager

Mazzio's Pizza
Richland, MS
05.2019 - Current
  • Directed employees through daily routines.
  • Handled customer complaints, questions, and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at the end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques, and customer service standards.
  • Reinforced rules to promote superior employee performance.


Cashier

McAlister's Deli
Richland, MS
09.2014 - 05.2019
  • Answered questions about store policies and addressed customer concerns.
  • Greeted over 100 customers per day.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledge assistance.

Education

Associate of Arts - General Studies

Hinds Community College
Raymond, MS
05.2022

High School Diploma -

Florence High School
Florence, MS
05.2019

Skills

  • Leadership
  • Customer Service
  • Individual and Team Goals
  • Problem-Solving
  • Communication
  • Self-Motivated

Timeline

Shift Leader Manager

Mazzio's Pizza
05.2019 - Current

Cashier

McAlister's Deli
09.2014 - 05.2019

Associate of Arts - General Studies

Hinds Community College

High School Diploma -

Florence High School

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Hannah Herren