Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Holland

Myrtle Beach,SC

Summary


Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Recognized for leadership and teamwork, consistently enhancing guest experiences and achieving sales targets. Proficient in POS systems, ensuring efficient transactions while fostering positive relationships with customers. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

8
8
years of professional experience

Work History

Server

Handley's Pub & Grill
06.2024 - 08.2025
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.

Server

Soho Steak & Seafood Sushi Bar
08.2023 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

American Tap House
05.2022 - 07.2025
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Streamlined order-taking process to minimize wait times for diners.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Retail & Concessions Intern

The Ripken Experience
10.2017 - 08.2020
  • Represented Baseball Hall of Famer - Cal Ripken, Jr.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Built relationships with vendors to ensure timely delivery of products while maintaining optimal stock levels within the store.
  • Streamlined checkout process for customers, ensuring smooth transactions while minimizing wait times at the register.
  • Supported store operations by performing cash register duties, handling transactions accurately and efficiently.
  • Contributed to team sales goals through consistent achievement of personal targets and collaborative efforts with coworkers.

Education

High School Diploma -

Carolina Forest High School
Myrtle Beach, SC
04-2028

Skills

  • Coachable
  • Customer Service
  • Technical/Computer Skills
  • Leadership
  • Team Player

Timeline

Server

Handley's Pub & Grill
06.2024 - 08.2025

Server

Soho Steak & Seafood Sushi Bar
08.2023 - 07.2025

Server

American Tap House
05.2022 - 07.2025

Retail & Concessions Intern

The Ripken Experience
10.2017 - 08.2020

High School Diploma -

Carolina Forest High School

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